Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Braylon Jack

Mamou

Summary

Team leader with a proven track record in performance monitoring, work delegation, and member motivation. Skilled in managing daily operations and facilitating effective team communication. Committed to identifying needs and delivering innovative solutions that drive results.

Overview

6
6
years of professional experience

Work History

Team Lead

Walmart
Lake Charles
01.2024 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Provided support to junior staff during peak periods of workloads.
  • Trained new staff in relevant processes and procedures.
  • Coordinated team resources to achieve project goals.
  • Ensured compliance with industry standards and regulations.
  • Maintained accurate records of employee attendance and task completion times.
  • Delegated tasks appropriately according to individual skill sets.
  • Identified opportunities for process improvements, implementing changes when required.
  • Motivated staff through positive reinforcement techniques.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Stocking Associate

Spring Market Bookshires
Mamou
09.2022 - 12.2023
  • Unloaded delivery trucks and verified contents against invoices.
  • Performed inventory counts of merchandise on a regular basis.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Monitored stock levels throughout the day and notified management when additional product was required.
  • Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Accurately completed paperwork associated with stocking activities.
  • Assisted customers with carrying large purchases out of the store.
  • Checked expiration dates on perishable items to ensure freshness.
  • Rotated stock from older to newer product when necessary to ensure quality control standards.
  • Verified that orders matched pick tickets prior to loading them onto delivery trucks.

Cashier Team Lead

A Little Twisted
Alexandria
08.2021 - 07.2022
  • Trained new cashiers on proper use of registers and store policies.
  • Processed refunds and exchanges according to company policy.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Assisted customers with locating items within the store when requested.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Monitored cashier performance, providing feedback as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Ensured compliance with all safety regulations while performing tasks.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Analyzed sales data reports to identify trends in customer buying habits.
  • Developed strong working relationships with team members to foster collaboration.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Performed daily opening and closing procedures for the register area.

Team Lead

Mcdonalds, PDI FOODS
Eunice
12.2019 - 08.2021
  • Trained new staff in relevant processes and procedures.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Ensured compliance with industry standards and regulations.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Delegated tasks appropriately according to individual skill sets.

Education

Associate of Applied Science - Digital Arts & Communication

Sowela Technical Community College
Lake Charles, LA
12-2023

High School Diploma -

Mamou High School
Mamou, LA
05-2021

Skills

  • Team management
  • Employee training
  • Project coordination
  • Inventory management
  • Regulatory compliance
  • Customer service
  • Process improvement
  • Task delegation
  • Conflict resolution
  • Time management
  • Communication skills
  • Safety compliance
  • Workplace safety
  • Complaint resolution
  • Coaching and mentoring
  • Workflow management
  • Strategic planning

Affiliations

  • Graphic Artist, with active freelance jobs outside of work.

Accomplishments

  • 3rd place amateur designer in 2023 Skills USA advertising and design competition
  • 3rd place amateur designer in aff Houston student conference advertising and design competition.

Timeline

Team Lead

Walmart
01.2024 - Current

Stocking Associate

Spring Market Bookshires
09.2022 - 12.2023

Cashier Team Lead

A Little Twisted
08.2021 - 07.2022

Team Lead

Mcdonalds, PDI FOODS
12.2019 - 08.2021

Associate of Applied Science - Digital Arts & Communication

Sowela Technical Community College

High School Diploma -

Mamou High School

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Braylon Jack