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Brentley Broussard
Broussard
Summary
Advertising professional with strong expertise in driving sales and client engagement. Proven ability to develop and execute strategic advertising campaigns that maximize revenue and brand visibility. Excel in team collaboration, adapting to changing market needs, and ensuring exceptional client satisfaction. Skilled in negotiation, market analysis, and digital marketing techniques.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Media Consultant
Cox Media
11.2023 - Current
- Successfully managed a portfolio of high-value clients, delivering customized digital and linear advertising solutions that aligned with business objectives.
- Led implementation of best practices to support customer service satisfaction initiatives.
- Provided ongoing support throughout campaign life cycles, addressing any issues promptly while maintaining strong working relationships with clients.
- Conducted thorough market research to identify emerging trends and opportunities in the media landscape.
- Increased client satisfaction by developing and implementing tailored media strategies.
- Organized client meetings and presentations, ensuring clear communication of goals and expectations for each project.
Independent Insurance Adjuster/Claims Team Leader
247 Adjuster Resource
01.2021 - 10.2023
- Improved customer satisfaction by efficiently resolving auto/property claims and addressing client concerns.
- Monitored team performance closely to identify areas of improvement and provide guidance accordingly, resulting in better overall outcomes for clients and the organization alike.
- Developed strong relationships with external adjusters and vendors, optimizing services provided to clients throughout the claims process.
- Enhanced claims processing efficiency by developing and implementing comprehensive training programs for new hires.
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
Mortgage Loan Officer
Capital Federal Credit Union
01.2021 - 10.2023
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Maintenance Clerk
Compass Minerals
01.2013 - 12.2020
- Fostered a culture of continuous improvement by encouraging feedback from maintenance team members, leading to the implementation of process enhancements that improved overall efficiency.
- Ensured efficient workflow by coordinating with maintenance technicians on job assignments and schedules.
- Contributed to cost savings initiatives by researching alternative suppliers for parts procurement without compromising quality.
- Promoted equipment longevity by overseeing routine inspections, calibration, and testing procedures.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ08-2026
Bachelor of Science - Business Management
Southern University And A&M College
Baton Rouge, LA05-2003
New Iberia Senior High
New Iberia, LA05-1997
Skills
- Continuous improvement
- Workflow optimization
- CRM integration
- Advertising campaigns
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Decision-making
- Verbal and written communication
- Relationship building
Accomplishments
Won the sales contest for 2024 signing the most new business.
Affiliations
- Member of Krewe De Acadiane
Certification
- Project Management Professional (PMP) - Project Management Institute.
Interests
Timeline
Media Consultant
Cox Media
11.2023 - Current
Independent Insurance Adjuster/Claims Team Leader
247 Adjuster Resource
01.2021 - 10.2023
Mortgage Loan Officer
Capital Federal Credit Union
01.2021 - 10.2023
Maintenance Clerk
Compass Minerals
01.2013 - 12.2020
Bachelor of Science - Business Management
University of Phoenix
Bachelor of Science - Business Management
Southern University And A&M College
New Iberia Senior High
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