Shelley Cannatella
Kenner
Summary
I am a dedicated, hard working leader and multi-tasker with 18 years experience, handling all front office responsibilities. I am a team player with a positive attitude always eager to learn new things.
Overview
22
22
years of professional experience
Work History
Asst Manager/Treatment Coordinator
Scaffidi Orthodontics
01.2022 - 12.2024
- Answering heavy phone lines, scheduling appointments and processing payments
- Financial coordinator for new patient consultations
- Quoted fees and discussed treatment plans
- Verifying and filing patient insurance
Office Manager
Charbonnet Orthodontics
09.2006 - Current
- Promoted to Office Manager 2020
- Effectively manage all front desk task and running office efficiently.
- Answering heavy phone lines, scheduling appointments and processing payments
- Financial coordinator for new patient consultations.
- Quoted fees and discussed treatment plans
- Verifying and filing patient insurance
- Marketing and office promotions
- Payroll
Cake Decorator/Shift Manager
Baskin Robbins Ice Cream
11.2002 - 09.2006
- Ran front counter and serving customers
- Preparing and decorating cakes
Education
Some College (No Degree) -
Southeastern Louisiana University
Hammond, LAHigh School Diploma -
Archbishop Chapelle High School
Metairie, LA2004
Skills
- Leadership
- Schedule Coordination
- Problem Solving
- Decision Making
- Team Management and Supervision
- Multitasking and Prioritization
- OrthoTrac
- Orthofi
- Ortho 2/Edge
- Customer Relationship Management (CRM)
Timeline
Asst Manager/Treatment Coordinator
Scaffidi Orthodontics
01.2022 - 12.2024
Office Manager
Charbonnet Orthodontics
09.2006 - Current
Cake Decorator/Shift Manager
Baskin Robbins Ice Cream
11.2002 - 09.2006
Some College (No Degree) -
Southeastern Louisiana University
High School Diploma -
Archbishop Chapelle High School
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