Dynamic professional with a proven track record at R.Y. All You Need Home Improvements, excelling in scheduling management and customer service. Expertly streamlined office processes, enhancing workflow efficiency and client communication. Recognized for exceptional organization and problem resolution skills, ensuring timely project coordination and superior client experiences.
Overview
9
9
years of professional experience
Work History
Secretary
R.Y. All You Need Home Improvements and More Llc
01.2017 - Current
Managed scheduling and appointments for team members to optimize workflow efficiency.
Prepared and maintained accurate documentation, ensuring adherence to company standards.
Assisted in coordinating project timelines, facilitating communication among stakeholders.
Organized office supplies and equipment, streamlining inventory management processes.
Developed filing system that improved document retrieval speed and accuracy.
Engaged with clients through phone and email, enhancing customer service experience.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Implemented administrative procedures that reduced processing time for requests and inquiries.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Waitress
Richard's Boudin and Seafood
10.2024 - 01.2026
Provided exceptional customer service in fast-paced dining environment.
Assisted in menu knowledge and food pairing recommendations for guests.
Maintained cleanliness and organization of dining area to enhance guest experience.
Processed customer orders accurately using point-of-sale system.
Cocktail Server
Golden Nugget Casino
01.2017 - 10.2018
Provided exceptional customer service in fast-paced dining environment.
Assisted in menu knowledge and food pairing recommendations for guests.
Maintained cleanliness and organization of dining area to enhance guest experience.
Processed customer orders accurately using point-of-sale system.