Brianna Ford
Shreveport
Summary
Proactive and goal-oriented professional Pharmacy Technician with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. You want me on your team!
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Willis Knighton Medical Center
12.2021 - Current
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, packaging and compounding.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with 797 safety regulations.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Filled Pyxis Mediction machine
- Calculated dose and reconstituted medications to inject into IV bags for patients while using aseptic technique.
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
Pharmacy Technician
CVS Pharmacy
05.2020 - 12.2021
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives and prescribing doctors to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Utilized pharmacy management software to process prescriptions efficiently.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
Cashier
Rainbow Sno
03.2011 - 10.2019
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Guaranteed customer satisfaction by quickly delivering orders.
- Monitored and maintained required food temperatures for safety.
- Increased daily sales by consistently delivering high-quality snow cones and maintaining an inviting environment.
- Participated in local events or festivals as a vendor to increase brand exposure and attract new clientele.
- Monitored equipment performance regularly, performing routine maintenance tasks as necessary to ensure optimal functionality.
- Developed creative new snow cone flavors to keep the menu fresh and appealing to returning customers.
- Managed cash register transactions with accuracy, ensuring all sales were recorded correctly and efficiently.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Trained new employees on proper snow cone making techniques, equipment use, and customer service expectations.
- Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
Cashier
Chipotle Restaurant
01.2013 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved food safety by diligently following proper food handling procedures.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Education
Associate of Applied Science - Pharmacy
Bossier Parish Community College
Bossier City, LA05-2020
High School Diploma -
Captain Shreve High School
Shreveport, LA05-2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Pharmaceutical calculations
- Customer service
- Data entry
- Prioritization and organization
- Pharmacy operations
- Computer skills
- Multitasking
- Reliability
- Excellent communication
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- HIPAA Compliance Certification
- IV/Admixture Certification Course for Pharmacy Technicians
- Basic Life Support Certification (BLS)
Timeline
Pharmacy Technician
Willis Knighton Medical Center
12.2021 - Current
Pharmacy Technician
CVS Pharmacy
05.2020 - 12.2021
Cashier
Chipotle Restaurant
01.2013 - 08.2016
Cashier
Rainbow Sno
03.2011 - 10.2019
Associate of Applied Science - Pharmacy
Bossier Parish Community College
High School Diploma -
Captain Shreve High School
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