Brianna Sullivan
Benton
Summary
Dynamic food service professional with extensive experience in retail, excelling in inventory management and customer service. Proven ability to enhance operational efficiency and resolve issues promptly. Recognized for strong teamwork and effective communication skills, consistently delivering high-quality results in fast-paced environments. Committed to maintaining food safety standards and promoting customer satisfaction.
Overview
8
8
years of professional experience
Work History
Prepared Foods
Sam's Club
04.2017 - 07.2025
- Work in the fresh department with rotisserie and prepared foods, where I make party trays, cooked meals, and rotisserie chickens in mass production.
- Have also worked in the bakery and deli, and I did inventory and ordering for my specified areas.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Shift Supervisor
Pizza Hut
02.2022 - 10.2022
- Supervised daily operations to ensure efficient workflow and adherence to policies.
- Trained and mentored new staff on safety protocols and operational procedures.
- Coordinated shift schedules to optimize resource allocation and staffing levels.
- Managed inventory levels by monitoring stock and facilitating timely orders.
- Resolved customer inquiries and complaints promptly to enhance service quality.
- Communicated effectively with team members to streamline tasks and responsibilities.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints and reported issues to senior management.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Conducted weekly inventory of supplies, equipment, and food items.
Deli clerk
Brookshire Grocery Company
01.2019 - 02.2020
- Prepared and sliced deli meats and cheeses for customer orders.
- Maintained cleanliness and organization of deli counters and equipment.
- Assisted customers with product selection and provided recommendations.
- Operated slicers, scales, and other deli equipment safely and efficiently.
- Stocked shelves with fresh products to ensure availability for customers.
- Monitored food safety practices to maintain quality standards in the deli area.
- Collaborated with team members to manage daily deli operations effectively.
- Educated customers on product features, promoting various deli items offered.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Assisted customers with selecting products from the deli case or menu board.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
Education
Associate of Science - Business Administration
Bossier Parish Community College
Bossier City, LA05-2025
High school or equivalent -
Airline High School
Bossier City, LA01.2016
Technical Certificate - Accounting
Bossier Parish Community College
Bossier City, LA05-2018
Career And Technical Certificate - Basic Management
Bossier Parish Community College
Bossier City, LA12-2025
Skills
- Quick learner
- Inventory management
- Shift coordination
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Effective communication
- Flexible and adaptable
- Organization and time management
- Dependable and responsible
- Microsoft Office software proficiency
- Customer service
- Task prioritization
- Calm under pressure and fast paced work environments
- Leadership
Timeline
Shift Supervisor
Pizza Hut
02.2022 - 10.2022
Deli clerk
Brookshire Grocery Company
01.2019 - 02.2020
Prepared Foods
Sam's Club
04.2017 - 07.2025
High school or equivalent -
Airline High School
Associate of Science - Business Administration
Bossier Parish Community College
Technical Certificate - Accounting
Bossier Parish Community College
Career And Technical Certificate - Basic Management
Bossier Parish Community College