Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Williams

Baton Rouge

Summary

I am a dedicated criminal justice professional with Master's and Bachelor's degrees, complemented by practical work experience in healthcare where I worked as a Case Technician in surgery for three years . While on the job I developed strong organizational skills , communication abilities , and time management expertise while also reliability and adaptability. I am committed to leveraging analytical skills and goal-oriented approach to contribute to team success in the criminal justice , or mental health field.

Overview

7
7
years of professional experience

Work History

Case Technician

Our Lady Of The Lake Hospital
01.2017 - 09.2023
  • Maintained comprehensive electronic case files in accordance with data protection regulations.
  • Provided exceptional support during audits by quickly accessing requested information from well-maintained records.
  • Implemented new software tools for streamlined documentation management, enhancing productivity levels among team members.
  • Spearheaded initiatives aimed at improving overall department efficiency, resulting in higher levels of client satisfaction and retention.

Case Technician

Surgical Specialty Center of Baton Rouge
01.2018 - 08.2023
  • Actively participated in ongoing professional development opportunities to stay current on industry trends and best practices.
  • Increased client satisfaction by promptly addressing concerns and providing clear explanations of processes and requirements.
  • Assisted with the development of internal training materials to improve overall team performance and knowledge sharing.
  • Contributed to a positive work environment through effective communication, active listening, and teamwork.

Education

Bachelor of Science - Criminal Justice

Southern University And A&M College
Baton Rouge, LA
05-2023

Master of Science - Criminal Justice

Southern University And A&M College
Baton Rouge, LA
05.2001 -

Skills

Case analysis

Task delegation

Software knowledge

Legal terminology

Typing

Timeline

Case Technician

Surgical Specialty Center of Baton Rouge
01.2018 - 08.2023

Case Technician

Our Lady Of The Lake Hospital
01.2017 - 09.2023

Master of Science - Criminal Justice

Southern University And A&M College
05.2001 -

Bachelor of Science - Criminal Justice

Southern University And A&M College

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Brianna Williams