Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brianna Wright

Lake Charles

Summary

Dynamic Office Coordinator with extensive experience at Harbor Hospice, excelling in insurance verification and medical record abstracting. Recognized for enhancing workflow efficiency and fostering strong relationships through effective communication. Proficient in ICD-10 coding, demonstrating analytical skills to ensure accurate billing and documentation in a fast-paced healthcare environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Coordinator

Harbor Hospice
01.2025 - Current
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Reviewed patient records, assigned appropriate codes, and collaborated with other healthcare professionals to clarify documentation.
  • Analyzed medical records and assigned ICD-10 and HCPCS codes for billing purposes.
  • Verified insurance eligibility for new and established patients.
  • Manage daily administrative tasks and operations to ensure a smooth workflow
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Certified Nursing Assistant

Harbor Hospice
03.2022 - 12.2024
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted patients and family members with the dying process.
  • Offered comfort, and support to patients and families.
  • Cared for patients in several different healthcare specialties and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Documented patient information and care activities in electronic health record.

Certified Nursing Assistant

Life Care Center of Wilbraham
06.2020 - 06.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Upheld infection control and prevention policies across different patient-facing areas.

Certified Nursing Assistant

Lake Charles Memorial Health System
07.2016 - 04.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Education

Certificate of Technical Studies - Medical Coding And Billing

Louisiana State University
Eunice, LA
05-2024

High School Diploma -

Putnam High School
Springfield, MA
06-2011

Skills

  • Insurance verification
  • Medical Terminology
  • Detail Oriented
  • Palmetto
  • Computer Proficiency
  • Medical Record Abstracting
  • ICD-10-CM
  • HCPCS
  • CPT
  • ICD-10-PCS
  • 3M Coding
  • Data Entry
  • Analytical Skills
  • Report reconciliation
  • Production leadership
  • Office administration
  • Office management
  • File organization

Accomplishments

    AHIMA Certified Coding Specialist Since 2024

    Certified Nurses Assistant Since 2011

Certification

AHIMA Coding Specialist Since 2024

Timeline

Office Coordinator

Harbor Hospice
01.2025 - Current

Certified Nursing Assistant

Harbor Hospice
03.2022 - 12.2024

Certified Nursing Assistant

Life Care Center of Wilbraham
06.2020 - 06.2022

Certified Nursing Assistant

Lake Charles Memorial Health System
07.2016 - 04.2019

Certificate of Technical Studies - Medical Coding And Billing

Louisiana State University

High School Diploma -

Putnam High School

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Brianna Wright