Summary
Overview
Work History
Education
Certification
Timeline
Generic

Bridget Franklin

Greensburg

Summary

Reliable transportation professional prepared for this role with experience in safely navigating routes and managing student behavior. Known for strong collaboration with school staff and flexibility in adapting to changing schedules. Dependable driver with excellent communication and problem-solving skills.

Experienced with safely navigating bus routes and ensuring student safety. Utilizes effective communication and problem-solving skills to handle daily challenges. Track record of maintaining punctuality and ensuring smooth operations.

Qualified Bus Driver aiming to fulfill Job Title role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Substitute Bus Driver

TPSS
12.2024 - Current
  • Demonstrated flexibility by quickly adapting to last-minute route changes, driver shortages, or other unexpected challenges.
  • Assisted in the coordination of efficient bus routes, minimizing travel time and fuel consumption while maximizing student convenience.
  • Maintained high standards of punctuality, ensuring timely pick-up and drop-off of students at designated locations.
  • Enhanced student safety by consistently performing thorough pre-trip vehicle inspections and addressing any maintenance concerns.
  • Continually improved driving skills through ongoing training courses and workshops focusing on defensive driving techniques and best practices.
  • Managed emergency situations calmly and effectively, prioritizing student safety during unforeseen events or accidents.
  • Guaranteed a safe environment during bus rides by enforcing appropriate behavior rules, reducing instances of student misconduct.
  • Displayed effective conflict resolution skills when addressing behavioral issues among passengers during transport to maintain order within the bus cabin.
  • Promoted a clean and comfortable riding environment by regularly cleaning the interior and exterior of assigned vehicles.

Clerk

USPS
10.2022 - 12.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Compiled and analyzed data to produce reports.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Utilized office management software to record and track customer information.
  • Edited and proofread documents for accuracy and completeness.

MVCA-1

LADPS
12.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Rural Mail Carrier Associate

USPS
05.2019 - 10.2022
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
  • Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
  • Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
  • Managed time effectively to consistently meet deadlines for both mail pickup from distribution centers and final deliveries.
  • Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
  • Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
  • Streamlined the delivery process by skillfully navigating complex rural terrains using GPS systems and maps.
  • Prevented potential errors in delivery by double-checking labels on packages against official postal records before commencing with the route.
  • Provided exceptional customer service by addressing questions or concerns related to mail delivery in a timely manner.
  • Reduced instances of lost or misplaced mail through diligent attention to detail in sorting processes and organized storage methods within the vehicle.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Organized mail ahead of delivery runs for correct routing.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Identified postage discrepancies and escalated for resolution to limit customer delays.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Collected mail from post office boxes and distributed goods to correct addresses.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

Education

High School Diploma -

Amite High School
Amite, LA
05.2009

Certification

Cdl Class B

Endorsements : Passenger, School Bis, Hazmat, Tanker


Twic Card

Timeline

Substitute Bus Driver

TPSS
12.2024 - Current

MVCA-1

LADPS
12.2023 - Current

Clerk

USPS
10.2022 - 12.2023

Rural Mail Carrier Associate

USPS
05.2019 - 10.2022

High School Diploma -

Amite High School

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Bridget Franklin