BRIGHT OKORONKWO
Ikeja, Lagos
Summary
Dynamic professional with a proven track record at Chicken Republic, excelling in mentoring and coaching to enhance team performance. Skilled in staff training and schedule oversight, I consistently exceeded sales goals while fostering a collaborative environment. Adept at applying effective sales techniques and delivering exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SHIFT MANAGER
CHIKEN REPUPLIC
12.2021 - 03.2025
- Trained and mentored new employees to maximize team performance.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
STORE KEEPER
COUNTRY FRESH BAKERY
09.2020 - 04.2021
- Assisted customers by answering questions and suggesting merchandise.
- Trained and supervised new associates in grocery, produce and administrative departments.
- Received, merchandised and arranged all shop items for visual display.
- Operated forklifts and hand trucks to restock department supply locations.
Sales Supervisor
GODS OWN BOUTIQUE
04.2017 - 07.2017
- Effectively coached team members to reach weekly and monthly sales goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
SSCE - Arts
NORMAL COLLEGE
LAGOS06-2016
Skills
- Schedule oversight
- Mentoring and coaching
- Staff training and onboarding
- Interpersonal skills
Certification
- PEST CONTROL CERTIFICATE Training - 2MONTH
SPORTS
I LOVE PLAYING AND WATCHING FOOTBALL ON MY LEISURE TIME
Timeline
SHIFT MANAGER
CHIKEN REPUPLIC
12.2021 - 03.2025
STORE KEEPER
COUNTRY FRESH BAKERY
09.2020 - 04.2021
Sales Supervisor
GODS OWN BOUTIQUE
04.2017 - 07.2017
SSCE - Arts
NORMAL COLLEGE
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