Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Brisa Wheeler

Shreveport

Summary

My name is Brisa Wheeler, Im 26 years old and when it comes to being a hard worker that is dedicated I can truly say that Im one for sure. I was raised in Shreveport, Louisiana and I attend Ayers Career College under the HVAC program. While attending Ayers Career College I also work two jobs. Im seeking to work with a company in my career field HVAC that I truly enjoy. When working for your company I will be a valuable asset and will do my role as an HVAC technician. Im looking forward into growing within the company as well and to continue to strive for success.

Overview

8
8
years of professional experience

Work History

Customer Service, Central Check Out Representative

Army Airforce Exchange Services
08.2022 - Current
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Stock Merchandise

General Merchandiser

Target
10.2021 - Current
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Assisted with staff training initiatives, improving overall team performance and productivity in the workplace.
  • Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.

Operations Associate

Army Air Force Exchange Services
02.2019 - Current
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Followed shipping and receiving procedures for goods and materials.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Maintained shelf labels and sales promotions
  • Inventory Maintenance

Shift Leader

Subway
05.2018 - 02.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma -

Captain Shreve Highschool
Shreveport, Louisiana
05.2017

Vocational - HVAC

Ayers Career College
Shreveport, LA
11-2025

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Conflict Resolution and decision making skills
  • Leadership skills

Timeline

Customer Service, Central Check Out Representative

Army Airforce Exchange Services
08.2022 - Current

General Merchandiser

Target
10.2021 - Current

Operations Associate

Army Air Force Exchange Services
02.2019 - Current

Shift Leader

Subway
05.2018 - 02.2019

High School Diploma -

Captain Shreve Highschool

Vocational - HVAC

Ayers Career College
Brisa Wheeler