Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittainy Hogan

Shreveport,LA

Summary

Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Behavioral Health Case Manager

Mindoula Health
07.2024 - Current
  • Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
  • Assessed member needs weekly in areas of physical health, mental health, SUD, trauma informed care, housing and referral linkage to community based supports
  • Maintained detailed documentation of client progress, facilitating seamless transitions between providers when necessary.
  • Led regular case conferences to review client progress, identify potential barriers to success, and adjust treatment plans accordingly.
  • Educated families on coping strategies and supportive techniques to enhance their ability to manage challenging behaviors at home effectively.
  • Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
  • Managed over 65 patients while monitoring and evaluating care plans.
  • Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives by using SMART goals.
  • Mentored new case managers, sharing best practices and contributing to a cohesive workplace culture focused on professional growth.
  • Reduced hospital readmissions with thorough case management and effective coordination of care.
  • Established positive rapport with clients to foster trust and promote engagement in their treatment process.
  • Provided crisis intervention services promptly, minimizing risk factors and ensuring safety for all parties involved.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Conduct outreach and engagement activities.

Case Manager

Quality Support Coordination
02.2017 - 07.2024
  • Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
  • Assisted caseworkers with regular visits to homes and schools to evaluate child and adult safety and quality of care.
  • Established strong community partnerships to broaden available resources for clients and their families.
  • Facilitated multidisciplinary team meetings remotely for comprehensive care planning and improved client satisfaction.
  • Improved client outcomes by developing and implementing individualized case management plans. using SMART goals
  • Managed caseloads of 67 clients effectively while maintaining close attention to detail and accuracy in documentation.
  • Monitored progress towards goals regularly, adjusting case management plans as necessary for optimal success.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Advocated for social and community service programs to increase awareness and funding.

PCA Personal Care Assistant

Professional Sitter Services
07.2018 - 01.2022
  • Assisting clients with care such as grooming, washing and maintaining personal hygiene standards
  • Preparing and serving healthy, nutritious meals, taking into account any special dietary needs and personal preferences
  • Identifying activities that would appeal to the patients and ensuring that they are suitably stimulated
  • Preparing food and drinks for patients
  • Contributing to a clean, well-organized and pleasant environment for all patients
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Education

Bachelor of Science - Psychology

University of Louisiana at Monroe
Monroe, LA
05.2016

Skills

  • Case Management
  • EHR
  • Care plan assessment
  • Problem-solving abilities
  • Team collaboration
  • Communication skills
  • Crisis management
  • Leadership
  • Training & development
  • Care plans
  • Client advocacy
  • Family support

Certification

CPR Certification

Timeline

Behavioral Health Case Manager

Mindoula Health
07.2024 - Current

PCA Personal Care Assistant

Professional Sitter Services
07.2018 - 01.2022

Case Manager

Quality Support Coordination
02.2017 - 07.2024

Bachelor of Science - Psychology

University of Louisiana at Monroe

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Brittainy Hogan