Brittany Ard
Scott
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Office Administrator
CenLA Independent Insurance Brokers, LLC
05.2020 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Administrator
Serenity Home Care Hospice
05.2017 - 05.2020
- Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
- Fostered a positive work environment by implementing employee recognition programs and regularly soliciting feedback from staff to address concerns proactively.
Education
Nursing
Northwestern State University of Louisiana
Natchitoches, LA10-2013
Skills
- Time management
- Administrative support
- Database entry
- Customer engagement
- Bookkeeping
- Mail handling
- Telephone reception
- Leadership and supervision
- Scheduling appointments
- Supply inventory
- Business administration
Timeline
Office Administrator
CenLA Independent Insurance Brokers, LLC
05.2020 - 02.2025
Administrator
Serenity Home Care Hospice
05.2017 - 05.2020
Nursing
Northwestern State University of Louisiana
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