Brittany Beeson
DENHAM SPRINGS
Summary
Dynamic professional with a proven track record at Elements Dental Spa, excelling in office management and patient coordination. Adept in Dentrix and committed to enhancing patient satisfaction through effective communication and teamwork. Recognized for maintaining insurance aging under 5% while fostering a positive, collaborative work environment.
Overview
18
18
years of professional experience
Work History
Insurance Aging
With Widsom
07.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Working Insurance Aging trying to keep 90+ under 5%
- Working Large offices with $300,000 insurance collections a month
- Proficient in Dentrix, Dentrix Ascend, Open Dental and Carestack
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Office Manager
Elements Dental Spa
09.2022 - 07.2024
- Oversaw daily office operations, ensuring efficient workflow and optimal team performance.
- Developed and implemented office procedures to enhance productivity and service quality.
- Managed staff schedules, optimizing resource allocation to meet operational demands.
- Coordinated patient appointments and follow-ups, improving patient satisfaction and retention rates.
- Answering Phones
- Checking Patients In and out
- Insurance Aging
- Patient A/R
Treatment Coordinator
Bluebonnet Dental Care
05.2008 - 03.2013
- Coordinated patient treatment plans to enhance workflow efficiency and ensure optimal care delivery.
- Developed strong patient relationships, fostering trust and communication throughout treatment processes.
- Educated patients on procedures, insurance benefits, and financing options to improve understanding and satisfaction.
- Collaborated with dental staff to streamline appointment scheduling and reduce patient wait times.
Education
Associate of Science - Liberal Arts
Baton Rouge Community College
Baton Rouge, LA05-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Google Suite
- Dentrix
- Dentrix Ascend
- Open Dental
- Carestack
Timeline
Office Manager
Elements Dental Spa
09.2022 - 07.2024
Insurance Aging
With Widsom
07.2014 - Current
Treatment Coordinator
Bluebonnet Dental Care
05.2008 - 03.2013
Associate of Science - Liberal Arts
Baton Rouge Community College