Brittany Berry
Baton Rouge
Summary
Dynamic professional with experience at Werner Enterprises, skilled in vehicle inspection and route planning. Proven ability to enhance customer satisfaction through effective problem-solving and conflict resolution. Adept at collaborating with teams to ensure safety and efficiency, consistently delivering high-quality service in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Driver
Werner Enterprises
Dallas
01.2020 - 08.2022
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Assisted with loading and unloading freight when necessary.
CNA
Hospice of Baton Rouge
Baton Rouge
07.2016 - 01.2020
- Reported changes in patient conditions to registered nurse or physician.
- Conducted patient education on health maintenance and disease prevention.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
CNA
Infinitycare
Baton Rouge
03.2015 - 01.2016
- Reported changes in patient conditions to registered nurse or physician.
- Conducted patient education on health maintenance and disease prevention.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Customer Service Representative
McDonald's Restaurant
Baton Rouge
08.2009 - 12.2013
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Mentored junior team members and managed employee relationships.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
Broadmoor High School
Baton Rouge, LA05-2012
Certificate -
Mia’s Academy
Baton Rouge, LASkills
- Vehicle inspection
- Route planning
- Freight handling
- Safety regulations
- Engine maintenance
- Customer service
- Time management
- Problem solving
- Conflict resolution
- Team collaboration
Timeline
Driver
Werner Enterprises
01.2020 - 08.2022
CNA
Hospice of Baton Rouge
07.2016 - 01.2020
CNA
Infinitycare
03.2015 - 01.2016
Customer Service Representative
McDonald's Restaurant
08.2009 - 12.2013
High School Diploma -
Broadmoor High School
Certificate -
Mia’s Academy