Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Vernell

Baton Rouge

Summary

Dedicated and detail-oriented professional with experience in customer service and medical scheduling. Seeking a full-time position where I can utilize my communication, organization, and administrative skills to provide excellent service and support daily operations.

Overview

6
6
years of professional experience
2006
2006
years of post-secondary education

Work History

Scheduler I

GI Alliance
Baton Rouge
05.2024 - Current
  • Coordinated patient scheduling for a busy medical office• Verified and entered patient information into system databases• Provided professional communication with patients and staff• Assisted with administrative duties to ensure smooth office workflow• Maintained organization of schedules and documentation

Patient Scheduler

Capital Health
Baton Rouge
11.2022 - 03.2024
  • Scheduled patient appointments and managed provider calendars• Handled high-volume inbound and outbound calls• Updated and maintained patient records with accuracy and confidentiality• Communicated appointment details, instructions, and follow-ups to patients• Supported office operations in a fast-paced healthcare environment

Customer Service Representative

Pawfect Shine
Baton Rouge
05.2020 - 08.2022
  • Delivered high-quality customer service in person and over the phone• Addressed customer questions, concerns, and service requests efficiently• Scheduled appointments and managed daily service bookings• Processed transactions and maintained accurate records• Helped maintain a clean and organized workspace

Education

Belaire Magnet High School
Baton Rouge, LA

Skills

  • Customer Service & Client Relations Appointment Scheduling & Calendar Management Medical Office Support Phone & Front Desk Operations Data Entry & Record Keeping Time Management & Multitasking Problem Solving & Communication Team Collaboration

Timeline

Scheduler I

GI Alliance
05.2024 - Current

Patient Scheduler

Capital Health
11.2022 - 03.2024

Customer Service Representative

Pawfect Shine
05.2020 - 08.2022

Belaire Magnet High School
Brittany Vernell