Brittany Walker
Lake Charles
Summary
Dependable professional effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomist
Labcorp
03.2024 - 02.2025
- Performed blood draws and specimen collection with precision, maintaining strict compliance with safety protocols while delivering compassionate patient care.
- Built trust with diverse patient populations through clear communication and empathetic care, ensuring comfortable blood collection experiences.
- Managed specimen processing and documentation with meticulous attention to detail, preventing errors and maintaining sample integrity.
- Streamlined workflow processes to reduce patient wait times while maintaining highest standards of accuracy in blood collection procedures.
- Coordinated effectively with healthcare team members to prioritize patient needs and ensure timely specimen collection and processing.
Phlebotomist
Ochsner Health Center
04.2024 - 10.2024
- Collected blood samples following strict safety protocols and procedures.
- Maintained accurate patient records and ensured confidentiality compliance.
- Trained junior phlebotomists on techniques and best practices for sample collection.
- Coordinated with laboratory staff to ensure timely delivery of test results.
- Implemented workflow improvements to enhance efficiency in specimen processing.
- Monitored inventory levels of supplies and facilitated reordering processes as needed.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Phlebotomist
Lake Charles Memorial Health System
05.2018 - 01.2024
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
Plasma Center Technician
Grifols Plasma Center
11.2018 - 06.2019
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Sales Representative
Metro PCS Inc
08.2017 - 05.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Certified Nursing Assistant
Landmark Nursing Home
05.2016 - 07.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Shift Lead
7-11 Convenience Store
03.2010 - 04.2014
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Education
High School Diploma - undefined
Washington Marion Magnet High School
Lake Charles, LA05.2009
Skills
- EKG
- Wound Care
- Urinalysis
- Pre Certification
- Medical Terminology
- HIPAA Compliance
- Phlebotomy
- Patient Care
- Team Leadership
- Customer Service
- Sales
- Training
Certification
- Phlebotomy Technician Certification - PT Certification
- Certified Nurse Assistant - CNA Certification
Timeline
Phlebotomist
Ochsner Health Center
04.2024 - 10.2024
Phlebotomist
Labcorp
03.2024 - 02.2025
Plasma Center Technician
Grifols Plasma Center
11.2018 - 06.2019
Phlebotomist
Lake Charles Memorial Health System
05.2018 - 01.2024
Sales Representative
Metro PCS Inc
08.2017 - 05.2018
Certified Nursing Assistant
Landmark Nursing Home
05.2016 - 07.2017
Shift Lead
7-11 Convenience Store
03.2010 - 04.2014
High School Diploma - undefined
Washington Marion Magnet High School