Brittney Gervais
New Orleans
Summary
Proactive Bartender and Receptionist/Fitness Advisor with extensive experience in high-volume customer service environments. Successfully managed cash handling, staff training, and client communications. Known for building loyal client relationships and ensuring operational efficiency while maintaining a positive and professional demeanor. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Marullo Management
New Orleans, LA
04.2010 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Receptionist/Fitness Advisor
Prestige Fitness
Chalmette, LA
05.2008 - 07.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Associate of Science - Legal Studies
Herzing University
Dearborn, MI08.2022
GED -
Chalmette High School
Chalmette, LA05.2008
Skills
- Highly reliable
- Building professional and positive relationships
- Written and verbal communication
- Time management
- Strong multitasking
- Customer Service
- Resilience in challenging situations
- Organizational ability
- Ability to adapt
- Basic accounting
- Fast Learner
- Honest and Dependable
- Teamwork and Professionalism
- Issue Resolution
Certification
- ATC certified
Timeline
Bartender
Marullo Management
04.2010 - 08.2024
Receptionist/Fitness Advisor
Prestige Fitness
05.2008 - 07.2009
Associate of Science - Legal Studies
Herzing University
GED -
Chalmette High School
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