Brittney Pellegrin
Houma
Summary
Compassionate healthcare support professional known for high productivity and efficient task completion. Skilled in patient care coordination, medical terminology comprehension, and health record management. Excel in communication, empathy, and teamwork to enhance patient experiences and streamline healthcare processes.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Emergency Room Technician
Leonard J Chabert Medical Center
Houma
03.2021 - Current
- Assisted medical staff with patient triage and vital sign monitoring.
- Prepared and maintained emergency room equipment and supplies for procedures.
- Documented patient information accurately in electronic health records system.
- Supported the transport of patients to different departments as required.
- Maintained a clean and organized work environment in the emergency room.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Stocked and replenished patient care areas with appropriate supplies.
Unit Secretary-Labor and Delivery
Terrebonne General Center
Houma
07.2020 - 03.2021
- Admit patients to the floor
- Place patient orders for delivery in patient chart
- Answer multiple phone lines
- Make patient charts for vaginal deliveries/csections/and inductions
- Copy and scan patient information
- EMR
Medical Office Access Specialists
Terrebonne General Medical Center
Houma
11.2019 - 07.2020
- Acquired insurance authorizations for procedures and tests ordered by the attending physician
- Write detailed clinical messages for providers and or nurses such as medication refills
- Verify patient demographics, collect copays and deductibles, check in and out patients, schedule appointments
- Schedule any outpatient testing/referrals
- Electronic medical records
- Open sort and distribute incoming and outgoing mail
- Answer multiple phones lines for two different offices/6 providers
- Copy, scan and fax patient information
Business Office Floater
Physician's Medical Center
Houma
10.2019 - 11.2019
- Worked with insurance verification for upcoming procedures
- Checked in and out patient's at The Breast Center
- Collected copays and deductibles
- Checked in patient and out patients in the outpatient imaging department
- Scheduled any outpatient radiology test
- Copy, scan and fax patient information
Medical Office Access Specialists
Terrebonne General Medical Center
Houma
07.2017 - 10.2019
- Acquired insurance authorizations for procedures and tests ordered by the attending physician
- Write detailed clinical phone messages for physicians or nurses
- Managed front office activities, including customer service, patient appointment management, billing and collections, office administration and open sort and distribute incoming mail for department.
- Process outgoing mail and interdepartmental correspondence.
- Registered patients and scheduled appointments
- Assisted with referrals and prepared medical records for patients
- Send medication refill request to nurses/providers
- Copy, scan and fax patient information
Patient Access Representative Emergency Department
Terrebonne General Medical Center
Houma
02.2015 - 07.2017
- Asked various questions from patients to obtain the information necessary for registration
- Copy, scan and fax patient information
- Registered patients for outpatient procedures and emergency services
- Clearly explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension
- Greeted visitors and ascertained purpose of visit, issuing any needed credentials and directing to appropriate staff or department
- Worked with nurses and other staff to process patients and direct to appropriate departments
- Kept reception area clean and organized to offer positive first impression to every visitor
Unit Secretary-3 North Med Surg/Onc
Terrebonne General Center
Houma
06.2014 - 02.2015
- Wrote detailed clinical phone messages for physicians or nurses
- Electronic medical record
- Placed new admits to floor
- Copy, scanned, faxed and filed patient information
- Placed physician orders into patient chart
- Answer multiple phone lines and patient call bell
- Kept reception area clean and organized to offer positive first impression to every visitor
- Ordered department supplies and distributed
Education
ASN RN - Associate of Science in Nursing (ASN)
L E Fletcher Technical Community College
Schriever, LA03-2026
High School Diploma -
Allen J Ellender Memorial High School
Houma05-2012
Skills
- Strong communication skills
- Patient care
- Electronic medical records
- Vital sign monitoring
- Effective communication
- Team collaboration
- Documentation accuracy
- 12-lead EKG monitoring
- CPR
- Phlebotomy techniques
- Behavioral health care
- Mental health care
Certification
Basic Life Support (BLS)
References
References available upon request.
Timeline
Emergency Room Technician
Leonard J Chabert Medical Center
03.2021 - Current
Unit Secretary-Labor and Delivery
Terrebonne General Center
07.2020 - 03.2021
Medical Office Access Specialists
Terrebonne General Medical Center
11.2019 - 07.2020
Business Office Floater
Physician's Medical Center
10.2019 - 11.2019
Medical Office Access Specialists
Terrebonne General Medical Center
07.2017 - 10.2019
Patient Access Representative Emergency Department
Terrebonne General Medical Center
02.2015 - 07.2017
Unit Secretary-3 North Med Surg/Onc
Terrebonne General Center
06.2014 - 02.2015
ASN RN - Associate of Science in Nursing (ASN)
L E Fletcher Technical Community College
High School Diploma -
Allen J Ellender Memorial High School