Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Prescott

Kentwood

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support.

Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.

Overview

17
17
years of professional experience

Work History

Paraprofessional

Tangipahoa Parish School Board
11.2023 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Assisted with instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enforced rules and instructions to maintain discipline.

Receptionist

Kentwood Family Practice
03.2018 - 01.2020
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Scheduled office meetings and client appointments for staff teams.

Assistant General Manager

Jacobs Entertainment
09.2008 - 05.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Managed budget implementations, employee evaluations, and contract details.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

GED -

Nothshore Technical Community College
Hammond, La

Skills

  • Documentation
  • Social support
  • First aid and CPR certified
  • Organization and prioritization
  • Special education support
  • Classroom support
  • Schedule management
  • Clerical support

Timeline

Paraprofessional

Tangipahoa Parish School Board
11.2023 - Current

Receptionist

Kentwood Family Practice
03.2018 - 01.2020

Assistant General Manager

Jacobs Entertainment
09.2008 - 05.2017

GED -

Nothshore Technical Community College
Brittney Prescott