Bro'Derica Hicks
Winnsboro
Summary
Dynamic pharmacy technician candidate with hands-on experience at Oschner Hospital, skilled in intravenous admixture preparation and medication utilization assessment. Proven ability to enhance workflow optimization and resolve billing issues, ensuring compliance and patient safety. Adept at communicating effectively with healthcare providers to deliver exceptional service and support pharmacy operations.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician Candidate
Clinic Pharmacy of Mangham
12.2024 - Current
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured, and compounded medications following standard procedures.
Pharmacy Technician Intern
Oschner Hospital
02.2025 - 04.2025
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked automated medication dispensing equipment.
- Counted, measured, and compounded medications following standard procedures.
- Prepared intravenous solutions, admixtures, respiratory drugs, and other solutions using aseptic techniques.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Cashier
Walmart
06.2022 - 01.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Applied Science - Pharmacy Technician
Louisiana Delta Community College
Monroe, LA05-2025
High School Diploma -
Mangham High School
Mangham05-2019
Skills
- Medication Utilization Assessment
- Drug safety
- Billing support
- Proper labeling
- Intravenous admixture preparation
- FDA compliance
- Insurance reconciliation
- Workflow optimization
- Medication labels
- Interpreting orders
- Prescription filling
- Advanced math skills
- Supporting pharmacy operations
Timeline
Pharmacy Technician Intern
Oschner Hospital
02.2025 - 04.2025
Pharmacy Technician Candidate
Clinic Pharmacy of Mangham
12.2024 - Current
Cashier
Walmart
06.2022 - 01.2024
Associate of Applied Science - Pharmacy Technician
Louisiana Delta Community College
High School Diploma -
Mangham High School
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