Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Rauch

Mandeville

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Compassionate professional in mental health care, known for high productivity and efficiency in task completion. Skilled in patient observation, behavior modification techniques, and crisis intervention. Excel in communication, empathy, and teamwork to provide exceptional care and support. Compassionate Mental Health Technician known for high productivity and efficient task completion. Possess specialized skills in patient observation, crisis intervention, and behavior modification techniques. Excel in communication, empathy, and patience, ensuring effective interaction with patients and team members for optimal care delivery.

Overview

8
8
years of professional experience

Work History

Sales Associate

Michaels Arts and Crafts
Covington
03.2017 - Current
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Adhered to company initiatives and achieved established goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed credit card transactions quickly and securely.
  • Computed purchases and received and processed cash or credit payment.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Bagged or packaged purchases and wrapped gifts.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Prepared merchandise for purchase or rental.
  • Conducted product demonstrations to highlight features and benefits.

Mental Health Technician

Northlake Behavioral Hospital
Mandeville
02.2019 - 04.2020
  • Administered medications as prescribed by physician or psychiatrist.
  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
  • Influenced patients' behavior with interaction, counseling or instruction.
  • Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
  • Utilized de-escalation techniques to manage and prevent patient crises effectively.
  • Supported clients in developing daily living skills such as budgeting money or time management.
  • Accompanied patients to medical and counseling appointments.
  • Provided education about mental illness symptoms and causes to family members of patients.

Education

Bachelor of Social Work -

Capella University
Minnesota City, MN
04-2027

Skills

  • Crisis intervention
  • Customer retention
  • Conflict resolution
  • Honest and dependable
  • Ability to lift 40 pounds
  • Emotional support
  • Client assessment

Timeline

Mental Health Technician

Northlake Behavioral Hospital
02.2019 - 04.2020

Sales Associate

Michaels Arts and Crafts
03.2017 - Current

Bachelor of Social Work -

Capella University
Brooke Rauch