Brooklynn Willis
Lena,LA
Summary
Dynamic childcare provider with a proven track record at Uni-tech Training Academy, excelling in child development support and effective communication. Skilled in recreation planning and safety awareness, I foster positive social interactions and emotional growth, ensuring a nurturing environment that promotes learning and well-being for children. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Childcare Provider
Unitech Training Academy
02.2025 - Current
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged children to develop healthy social and emotional skills.
- Assisted in potty training and other daily hygiene activities to support child development.
- Logged information regarding naps, feedings, and any medications administered.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Monitored children's activities to verify safety and wellbeing.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Liaised with parents and guardians to discuss child progress.
- Worked with children to develop good cognitive, physical and language skills.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Read stories, sang songs and facilitated creative play.
Server
Mexican Restaurants
03.2023 - 09.2023
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Served food and beverages promptly with focused attention to customer needs.
- Answered high volume, multi-line telephone, directing callers to appropriate company personnel
Education
High School Diploma -
Northwood High School
Boyce, LA05-2027
Skills
- Childcare
- Care management
- Safety awareness
- Child supervision
- Social development oversight
- Effective customer upselling
- Relationship management
- Customer service
- Professional appearance
- Calm demeanor
- Order accuracy
- Exceptional customer service
- Positive and professional
- Sales expertise
- CPR training
- Exceptional communication
Certification
Certified in CPR
Timeline
Childcare Provider
Unitech Training Academy
02.2025 - Current
Server
Mexican Restaurants
03.2023 - 09.2023
High School Diploma -
Northwood High School
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