Caitlin Warren
Shreveport
Summary
An enthusiastic and professional sales manager with almost 10 years of retail experience and three years of management experience with direct reports. Skillful at developing employees to exceed expectation, and ensuring all customers needs are met in a professional, ethical and timely manner. Determined to provide clients with world class customer service and top-notch support.
Overview
10
10
years of professional experience
Work History
Specialty Sales Manager
Best Buy
10.2019 - Current
- Oversee, coach and train 14 employees prompting a culture of consistency, efficiency and performance
- Maintain regular, verbal and written communication with job responsibilities and expectations
- Top district ranking mobile department while maintaining an activation rate above expectation with low impact on mobile write off
- Hold weekly sales meetings to discuss performance expectation while creating a platform for employees to voice their concerns
Installation/Repair Agent
Best Buy, Geek Squad
08.2018 - 10.2019
- Install clients equipment to meet their design goals and expectations including televisions, kitchen appliances, home security system, and other smart devices
- Repair clients electronic devices in a timely and efficient manner while ensuring client satisfaction is met upon completion
Sales Associate, Consultant Agent
Best Buy
12.2014 - 08.2018
- Increased over all department sales and ranked number one sales associate on district performance reports
- Diagnose electronic devices and consult with clients to provide technical support and solutions while delivering outstanding customer service
Education
Emergency Medical Technician
Bossier Parish Community College
Bossier City, LA2014
Skills
- Leadership
- Problem Solving
- Communication
- Employee Engagement
- Coaching and Feedback
Timeline
Specialty Sales Manager
Best Buy
10.2019 - Current
Installation/Repair Agent
Best Buy, Geek Squad
08.2018 - 10.2019
Sales Associate, Consultant Agent
Best Buy
12.2014 - 08.2018
Emergency Medical Technician
Bossier Parish Community College
Similar Profiles
Alana BenitezAlana Benitez
Phone Technician at Best BuyPhone Technician at Best Buy
Liam BryanLiam Bryan
Shift Lead at Best BuyShift Lead at Best Buy
Raymond WalkerRaymond Walker
Clerical Support I at Best BuyClerical Support I at Best Buy