Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Rowell

Hammond

Summary

Dedicated customer service representative with strengths in active listening and critical thinking. Proven ability to assist customers effectively, ensuring satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

CSR, Sales

Domino's Pizza
Hammond, LA
06.2021 - 04.2022
  • Assisted customers with order placement and inquiries, ensuring satisfaction throughout the service process.
  • Collaborated with team members to meet daily sales targets and improve customer service standards.
  • Processed payments accurately and efficiently, maintaining cash drawer integrity.
  • Trained new staff on operational procedures and customer engagement techniques.
  • Assisted in preparing pizzas and menu items in a fast-paced kitchen environment.

Nursing Assistant

Northoaks
Hammond, LA
11.2019 - 06.2021
  • Monitored vital signs, reporting changes to healthcare team promptly.
  • Assisted nursing staff in delivering patient care, ensuring comfort and safety.
  • Supported daily living activities, enhancing patient independence and quality of life.
  • Maintained cleanliness and organization of patient areas, adhering to infection control protocols.

Kids Club Employee

North Cyprus Fitness
Hammond, LA
02.2019 - 10.2019

Facilitated family registration process, ensuring smooth onboarding experience. Supervised children during workouts, providing snacks and managing diaper changes to maintain comfort and safety.

Self-motivated, with a strong sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Self-motivated, with a strong sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Albany High School
Albany, LA

Skills

  • Sales techniques
  • Customer service
  • Active listening
  • Empathy in sales
  • Critical thinking
  • Data entry
  • Emotional resilience

Timeline

CSR, Sales

Domino's Pizza
06.2021 - 04.2022

Nursing Assistant

Northoaks
11.2019 - 06.2021

Kids Club Employee

North Cyprus Fitness
02.2019 - 10.2019

High School Diploma -

Albany High School
Caitlyn Rowell