Caleb Hood
Benton
Summary
Dynamic professional with a strong background in customer service at Pizza Hut, excelling in conflict resolution and enhancing customer loyalty. Proven ability in maintaining cleanliness and sanitation standards, alongside adaptability in high-pressure environments. Skilled in physical labor and committed to continuous improvement, ensuring efficient and safe work practices.
Overview
3
3
years of professional experience
Work History
Juicer
Main Squeeze Juice
03.2025 - Current
- Optimized ingredient usage by accurately measuring portions for consistent flavor profiles across all menu items.
- Followed all cleanliness and sanitation procedures.
- Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
- Created unique juice blends and recipes.
Customer Service Representative
Pizza Hut
05.2024 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Hydroblast Technician
Thompson Industrial Services
12.2023 - 03.2024
- Conducted regular safety audits to identify potential hazards, mitigating risks before they could lead to accidents or incidents onsite.
- Actively participated in ongoing professional development opportunities, staying current on new technologies and techniques in the hydroblasting industry.
- Utilized advanced hydroblasting equipment effectively and accurately, leading to increased productivity and client satisfaction.
- Kept abreast of industry trends through continuous learning, applying updated best practices as necessary to stay competitive in the field.
Laborer
Kaybro Construction
03.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Customer Service Representative
Dicks Sporing Goods
10.2022 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Sacred Heart High School
Ville Platte, LASkills
- Cleaning and sanitation
- Exceptional customer service
- Sanitation and cleanliness
- Flexible schedule availability
- Adaptability and resilience
- Physical labor
Timeline
Juicer
Main Squeeze Juice
03.2025 - Current
Customer Service Representative
Pizza Hut
05.2024 - 07.2024
Hydroblast Technician
Thompson Industrial Services
12.2023 - 03.2024
Laborer
Kaybro Construction
03.2023 - 12.2023
Customer Service Representative
Dicks Sporing Goods
10.2022 - 11.2022
High School Diploma -
Sacred Heart High School
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