Callie Mauberret
New Orleans
Summary
Encouraging manager assistant and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude, sales driven and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Manager Assistant
Enterprise Mobility
10.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded monthly sales targets through diligent effort and persistence.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
Talent Acquisition Specialist
Edward Jones
06.2022 - 10.2023
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Bartender Shift Manager
Bretchel Hospitality/ Walk On's Bistreaux And Bar
09.2013 - 03.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Sales Administrative Assistant
Interstate Management / J Hospitality
05.2018 - 10.2019
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Streamlined sales processes with efficient data entry and management of client information in the CRM system.
- Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
- Boosted sales team efficiency by providing timely administrative support and coordinating sales activities.
- Demonstrated adaptability within a fast-paced environment by swiftly learning new software programs used in day-to-day operations.
- Supported marketing initiatives with event planning, collateral creation, and lead generation tracking to drive sales growth.
Education
Bachelor of Science - Marketing
University of New Orleans
New Orleans, LA12.2017
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Goal-Oriented
- Customer Service
- Highly reliable
- Strong multitasking
Timeline
Manager Assistant
Enterprise Mobility
10.2023 - Current
Talent Acquisition Specialist
Edward Jones
06.2022 - 10.2023
Sales Administrative Assistant
Interstate Management / J Hospitality
05.2018 - 10.2019
Bartender Shift Manager
Bretchel Hospitality/ Walk On's Bistreaux And Bar
09.2013 - 03.2020
Bachelor of Science - Marketing
University of New Orleans
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