Candace Harris
West Monroe
Summary
Dedicated administrative professional with extensive experience in records management, effective communication, and fast-pace office settings. Demonstrated ability to uphold patient confidentiality while ensuring accurate record-keeping. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
30
30
years of professional experience
Work History
Medical Records Clerk
Landmark Nursing And Rehabilitation Center
07.2014 - 01.2026
- Responsible for organizing, maintaining, and safeguarding patient medical records to ensure accuracy, accessibility, and compliance with privacy regulations
- Managed patient record filing, updates, and archiving to enhance accessibility and organization.
- Fulfilled requests for medical records from authorized personnel to uphold patient confidentiality standards.
- Oversaw adherence to federal regulations, including HIPAA, and institutional policies by implementing rigorous record-keeping practices
- Conducted audits to verify accuracy and completeness of documentation within patient records
- Facilitated legal compliance by efficiently locating, auditing, and transmitting patient information to authorized attorneys.
- Coordinated efforts with administrative and medical personnel to identify and rectify inconsistencies in patient records.
- Maintaining office equipment such as scanners and printers used for records management
- Facilitated effective communication by handling high-volume phone communications, routing calls, and documenting detailed messages in a timely manner
- Monitored resident call light system, promptly alerting nursing staff to resident requests while meticulously documenting activities and communicating any operational challenges to nursing supervisors.
Sales Associate
Goodwill
08.2013 - 02.2015
- Processed sales transactions accurately, ensuring timely customer service
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Debt Collector
Professional Collections Co
06.2013 - 08.2013
- Conducted telephone notifications to customers with overdue accounts to ensure timely payment resolution.
- Facilitated payment receipt and ensured timely posting of amounts to customer accounts for accurate financial records.
- Drafted statements for credit department regarding unresponsive customers.
- Initiated repossession proceedings or service disconnection
- Tracked and documented collection activities and account statuses to ensure accuracy.
File Clerk
Manpower Temporary Services
10.2012 - 05.2013
- Welcomed incoming visitors and customers with professionalism, ensuring a positive first impression.
- Followed systematic filing protocols to facilitate quick and accurate document retrieval.
- Managed high-volume document compilation, sorting, and filing to ensure streamlined access.
- Executed data entry tasks, ensuring accuracy, and completeness of information.
Healthcare Independent Living Specialist
New Horizons Independent Living Center
07.2007 - 09.2012
- Supported clients with diverse disabilities in developing strategies to facilitate achievement of personal independent living goals.
- Facilitated client training on assisted living equipment to enhance user proficiency.
- Designed and implemented personalized care plans to meet individual client needs and objectives
- Promoted advocacy for clients to enhance access to community resources and service systems.
Tax Preparer
IRS VITA Program
01.2011 - 04.2012
- Prepared and filed federal and state tax returns for diverse clientele.
- Analyzed financial documents to ensure compliance with IRS regulations.
- Educated clients on tax laws and potential deductions to maximize refunds.
- Conducted quality reviews of completed tax returns for accuracy and completeness.
Activity Director
Landmark Nursing And Rehabilitation Center
05.2002 - 07.2007
- Developed and implemented engaging activity programs for residents to enhance quality of life.
- Collaborated with healthcare staff to assess individual resident needs for tailored activity plans.
- Established partnerships with local organizations to provide diverse recreational opportunities for residents.
- Organized community events promoting social interaction among residents, families, and staff members.
Ward Clerk
Landmark Nursing And Rehabilitation Center
10.1995 - 04.2002
- Answered multi-line phone systems to manage incoming calls.
- Coordinated communication between nursing staff, patients, and families to enhance care delivery.
- Scheduled patient appointments and maintained organized calendars for transport staff.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
Education
GED -
Louisiana
Skills
- Records management
- Customer service
- Written and verbal communication
- Team collaboration
- File organization
- Office administration
- Telephone reception
- HIPAA compliance
- Data entry
- Administrative support
Timeline
Medical Records Clerk
Landmark Nursing And Rehabilitation Center
07.2014 - 01.2026
Sales Associate
Goodwill
08.2013 - 02.2015
Debt Collector
Professional Collections Co
06.2013 - 08.2013
File Clerk
Manpower Temporary Services
10.2012 - 05.2013
Tax Preparer
IRS VITA Program
01.2011 - 04.2012
Healthcare Independent Living Specialist
New Horizons Independent Living Center
07.2007 - 09.2012
Activity Director
Landmark Nursing And Rehabilitation Center
05.2002 - 07.2007
Ward Clerk
Landmark Nursing And Rehabilitation Center
10.1995 - 04.2002
GED -
Louisiana