Candice Lasker

• Entered and updated data in GIS/Westlake software to maintain accuracy and integrity of information.
• Processed incoming data requests efficiently, ensuring timely completion of projects.
• Conducted regular quality checks to identify discrepancies and implement corrective actions.
• Maintained organized digital filing systems for easy retrieval of information as needed.
• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Supported project teams by compiling and summarizing datasets for analysis and reporting purposes.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.
• Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
• Collaborated with team members to streamline data entry processes, improving workflow efficiency.

Primarily responsible for providing support to clients throughout the occupational medicine management process.

Principal Duties and Responsibilities (Essential Functions):

• Act as the primary liaison for clients and clinics to successfully obtain medical surveillance records
• Provide effective ongoing communication and high-quality customer service to all client and clinic contacts
• Coordinate and communicate all medical and substance abuse testing record submissions for both inbound and outbound records
• Monitor laboratory results and collaborate with the vendor to resolve errors on a timely basis.
• Track and submit x-rays and collaborate with the vendor to resolve errors on a timely basis
• Issue employee letters per client protocols, with special attention to dates of services and logging protocols.
• Monitor employee DOT documents and cards, with special attention to expiration dates.
• Schedule employee physicals, as need.
• Assist in training new clients in the process of scheduling occupational medicine and substance abuse testing services.
• Coordinate onsite medical surveillance services when needed
• Facilitate invoice review and verification.
• Promote and maintain positive relations with clinics and other vendors, order supplies for clinics when needed.
• Managed client accounts, ensuring timely communication and issue resolution.
• Developed comprehensive reports detailing service usage and client feedback for management review.
• Streamlined account onboarding processes, enhancing overall efficiency and client satisfaction.
• Trained new team members on systems and procedures to ensure consistent service delivery.

• Developed and executed strategic sales plans to increase market share and drive revenue growth.
• Led sales team in achieving quarterly targets through effective coaching and performance management.
• Implemented training programs for staff, enhancing product knowledge and sales techniques across the team.
• Cultivated relationships with key clients, resulting in improved customer loyalty and repeat business.
• Worked closely with restaurant catering and banquet staff as well as housekeeping/front desk staff to ensure events success and comfortable stay for guest.
• Trained and mentored sales team to improve performance and achieve targets.