Candice Mcintyre
Coushatta
Summary
Compassionate CNA with extensive experience at Ringgold Nursing and Rehabilitation Center, excelling in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through empathetic support and effective communication. Skilled in clinical documentation and maintaining HIPAA compliance, fostering a safe and respectful environment for all patients.
Experienced with front desk coordination, ensuring smooth daily operations and client satisfaction. Utilizes effective communication and problem-solving skills to maintain welcoming environment. Knowledge of administrative procedures and customer service excellence.
Professional administrative expert with proven ability to manage front desk responsibilities and improve organizational efficiency. Brought valuable experience in client relations and office management. Known for strong teamwork skills and adaptability, ensuring seamless operations and positive outcomes.
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication, and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
6
6
years of professional experience
Work History
Cna
Ringgold Nursing And Rehabilitation Center
02.2024 - Current
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Front Desk Representative
Green Meadow Haven
01.2022 - 01.2024
- Participated in regular team meetings to address operational improvements and discuss opportunities for enhancing guest services.
- Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Monitored inventory levels of office supplies, maintaining adequate stock without excess expenditure.
CNA
Green Meadow Haven
01.2020 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
Red River High School
Coushatta, LASkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Maintaining confidentiality
- Patient transfers
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Electronic charting
- Patient-focused care
- Direct patient care
- Patient relationship building
- Medical terminology
- Visitor check-in skills
- Problem-solving skills
- Phone call direction
- Multi-line phone systems
- Listening skills
Languages
English
Full Professional
Timeline
Cna
Ringgold Nursing And Rehabilitation Center
02.2024 - Current
Front Desk Representative
Green Meadow Haven
01.2022 - 01.2024
CNA
Green Meadow Haven
01.2020 - 01.2024
Red River High School
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