Goal-driven Sales Advisor focused on increasing revenue by cultivating loyal, engaged customers. Energetic, skilled team player offering 9+ years' experience in Sales and Customer Service and the desire to exceed expectations across the board.
Overview
5
5
years of professional experience
Work History
Auto Glass Technician
Safelite Auto Glass
West Monroe, LA
02.2025 - 01.2026
Installed and repaired auto glass, ensuring compliance with safety standards.
Conducted thorough inspections to identify issues and determine appropriate solutions.
Utilized advanced repair techniques to enhance service quality and customer satisfaction.
Mentored junior technicians on best practices for installation and repair processes.
Trained staff on new tools and technologies to enhance service capabilities.
Sales Advisor
Best Buy
Monroe, LA
06.2023 - 02.2025
Worked in a non commission based sales model focused on providing customer service and satisfaction over numbers.
Greeted customers to determine wants or needs.
Answered requests and concerns with friendly and knowledgeable service.
Gathered customer feedback to improve sales strategies.
Managed inventory levels by tracking stock availability and coordinating restocking efforts.
Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
Organized store by returning merchandise to proper areas and restocked displays.
Asset Protection Manager
Lowe’s
Monroe, LA
07.2022 - 05.2023
Assisted in the development of training materials for new hires related to asset protection topics.
Investigated shrink results outside acceptable ranges to determine causes and prevent recurrence.
Collaborated with other departments within the organization on projects involving asset protection.
Trained personnel on proper asset protection procedures and techniques.
Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
Maintained up-to-date knowledge of applicable laws, regulations, policies, procedures, techniques and trends pertaining to asset protection.
Ensured compliance with federal, state and local laws and regulations relating to asset protection.
Investigated suspicious activities that may lead to internal and external fraud or theft.
Automotive Sales Consultant
Banner Ford
Monroe, LA
05.2021 - 01.2022
Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Described merchandise and explained use, operation and care.
Collaborated with service department personnel to ensure customer satisfaction.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Generated leads through cold calling prospective clients.
Greeted customers and identified their automotive needs.