Carla Manuel
Lafayette,Louisiana
Overview
14
14
years of professional experience
Work History
Owner / Operator
Corner Cutz The Family Salon
01.2023 - Current
- Managed day-to-day business operations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Smart Style
Manager Hairstylist
12.2021 - 01.2023
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Answered telephone calls to provide information and schedule new appointments.
- Promoted the salon''s services through social media platforms by sharing before-and-after photos of clients'' transformations.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Maintained regular client list and successfully handled walk-in customers.
- Answered phone calls and emails to schedule client appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Developed loyal following of clients by providing high-quality services.
- Participated in weekly team meetings to discuss salon performance goals, strategies for improvement, and any upcoming promotional events or activities.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Assisted in training new hires on salon procedures and protocols ensuring a smooth transition into the workplace.
- Increased salon revenue by upselling additional services such as conditioning treatments or product purchases during client interactions.
- Educated clients on proper hair care techniques, recommending appropriate products for their specific needs.
- Maintained up-to-date knowledge of industry trends through continuous education sessions, allowing for better assistance to stylists in creating fashionable hairstyles.
Technical Manager
Regis Corporation
08.2019 - 07.2020
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Master Cutz
Hairstylist
08.2016 - 11.2018
- Assisted in training new employees on proper masking techniques, helping them quickly acclimate to the team''s processes and standards.
- Used metal pick hammers and punches to remove minor pits and dimples in body.
- Turned dials, handwheels, valves or switches to regulate conveyor speeds, machine temperature, air pressure and circulation.
- Prepared and applied stencils, computer-generated decals or other decorative items to finished products.
Piggly Wiggly
Cashier
04.2010 - 05.2012
- Developed and maintained courteous and effective working relationships.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to learn quickly and adapt to new situations.
Associate
Jewelry , Shoes , Apperal, Cashier , Stock
11.2009 - 03.2010
- Prioritized helping customers over completing other routine tasks in store.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed customer relations through communication and helpful interactions.
Education
GED -
Louisiana Academy of Beauty
Eunice, LANo Degree -
Ville Plate Technical College
Skills
- Vehicle systems
- Performance Evaluation and Monitoring
- Financial Management
- Price Structuring
Timeline
Owner / Operator
Corner Cutz The Family Salon
01.2023 - Current
Smart Style
Manager Hairstylist
12.2021 - 01.2023
Technical Manager
Regis Corporation
08.2019 - 07.2020
Master Cutz
Hairstylist
08.2016 - 11.2018
Piggly Wiggly
Cashier
04.2010 - 05.2012
Associate
Jewelry , Shoes , Apperal, Cashier , Stock
11.2009 - 03.2010
GED -
Louisiana Academy of Beauty
No Degree -
Ville Plate Technical College
Similar Profiles
Jaylah BushJaylah Bush
Hair Salon Assistant at Candy Apple Cutz SalonHair Salon Assistant at Candy Apple Cutz Salon
Tatianna RoigTatianna Roig
Clinical Medical Assistant Extern at Corner Stone Family HealthcareClinical Medical Assistant Extern at Corner Stone Family Healthcare
Kayla SavoyKayla Savoy
Clinical Nurse at Telegraph Corner Family MedicineClinical Nurse at Telegraph Corner Family Medicine
Felicia PrejeanFelicia Prejean
Special Education Teacher at Westside ElementarySpecial Education Teacher at Westside Elementary
THOMAS GIROIRTHOMAS GIROIR
Store Manager at MECHES DONUTS, LAFAYETTE LAStore Manager at MECHES DONUTS, LAFAYETTE LA