Carlisha Gilbert
New Orleans
Summary
Outgoing Customer service with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
16
16
years of professional experience
Work History
Office Coordinator
The Ritz Carlton New Orleans
01.2014 - 06.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Cashier
French Press Bakery
09.2011 - 05.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
RGIS Inventory
Inventory Control
06.2008 - 08.2009
- Collaborated with sales teams to develop targeted pitches and presentations for potential clients, showcasing the value of newly invented products.
- Prioritized sustainability considerations during product development processes, aligning with company values and consumer expectations for eco-friendly innovations.
- Accelerated recovery times for athletes with non-invasive therapy device, applying biomechanical principles to enhance design and functionality.
- Enhanced user experience in virtual reality environments with intuitive interface device, conducting user trials to refine ergonomics and functionality.
Education
No Degree - Business Administration
Delgado Community College
New Orleans, LA05.2011
High School Diploma -
Lafayette High School
Lafayette, LA05.2009
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
Languages
Spanish
Limited Working
Timeline
Office Coordinator
The Ritz Carlton New Orleans
01.2014 - 06.2024
Cashier
French Press Bakery
09.2011 - 05.2013
RGIS Inventory
Inventory Control
06.2008 - 08.2009
No Degree - Business Administration
Delgado Community College
High School Diploma -
Lafayette High School
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