Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Carlos Ayestas

Carlos Ayestas

Kennesaw

Summary

Dynamic professional with extensive expertise in client communication and case management at Buckhead Law Group. Demonstrated capacity to cultivate trust and set realistic expectations, significantly improving client satisfaction. Proficient in problem-solving and relationship development, consistently providing outstanding service and support during intricate processes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Intake Manager

Buckhead Law Group
Atlanta
07.2023 - Current
  • Facilitated a comprehensive understanding of cases for clients.
  • Established realistic expectations for new clients to build trust.
  • Supported smooth transitions of cases between firms.
  • Communicated the strengths and weaknesses of cases to clients.

Restaurant Owner

Mi Casa, LLC
Gretna
06.2021 - 07.2022
  • Directed all operations of the restaurant as the chef-owner.
  • Designed unique dishes and managed marketing strategies.
  • Oversaw food preparation and maintained cleanliness standards.
  • Executed delivery services to ensure timely customer satisfaction.

Insurance Producer

New York Life Insurance Co
New Orleans
10.2017 - 04.2018
  • Facilitated the acquisition of diverse insurance products for clients.
  • Guided clients through intricate financial planning processes.
  • Bound and sold life insurance products to meet client needs.
  • Maintained consistent communication with clients to enhance service delivery.

Insurance Producer

State Farm
New Orleans
07.2014 - 12.2015
  • Bound and sold home and auto insurance products.
  • Delivered exceptional customer service to all clients.
  • Offered diverse product options, including car refinancing services.

Education

Some College (No Degree) - Commercial Arts

Delgado Community College
New Orleans

Some College (No Degree) - Political Sciences

Georgia Perimeter College
Gwinnett

Skills

  • Case management
  • Client communication
  • Conflict resolution
  • Customer service
  • Problem solving
  • Relationship building
  • Client assessment
  • Time management abilities
  • Multitasking Abilities
  • Attention to detail
  • Excellent communication
  • Organizational skills

Certification

  • I have acquired various insurance licenses
  • I am also a registered notary

Languages

Spanish
Professional

Timeline

Intake Manager

Buckhead Law Group
07.2023 - Current

Restaurant Owner

Mi Casa, LLC
06.2021 - 07.2022

Insurance Producer

New York Life Insurance Co
10.2017 - 04.2018

Insurance Producer

State Farm
07.2014 - 12.2015

Some College (No Degree) - Commercial Arts

Delgado Community College

Some College (No Degree) - Political Sciences

Georgia Perimeter College

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Carlos Ayestas