Carol Mayeux
Zachary
Summary
Dynamic Administrative Assistant with proven expertise in office administration and customer service excellence at Industrial Parts Specialties. Leveraged computer proficiency and professional communication to enhance document processing efficiency and foster robust client relations. Achieved significant improvements in file organization and operational workflows, contributing to a positive and efficient office environment.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Industrial Parts Specialties
08.2007 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained inventory of office supplies and placed orders.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
GED -
Baker High School
Baker, La05-1974
Skills
- Customer service
- Computer skills
- Office administration
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Filing
- Computer proficiency
- Documentation and recordkeeping
- Professional communication
Timeline
Administrative Assistant
Industrial Parts Specialties
08.2007 - 08.2021
GED -
Baker High School
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