Caroline Whitney
Lutcher
Summary
Experienced with emergency response and retail management. Utilizes advanced communication skills to maintain order and provide clear instructions. Strong understanding of multi-tasking and prioritizing calls to ensure efficient service and public safety.
Adaptable individual with a background in emergency response and retail management. Can manage multitasking, information gathering, and delivering positive customer service.
Overview
4
4
years of professional experience
Work History
911 Dispatcher
St James Parish Sheriff's Office
Convent
11.2024 - 04.2026
- Adapted quickly to high-pressure situations
- Able to make strong decision-making skills under stress.
- Multi task by answering the phones, keeping caller responsive, putting in information into the computer system, and returning information back to officers.
- Able to speak with callers calm and collectively.
Cashier Manager
Matherne's Supermarket
Paulina, LA
03.2022 - 11.2024
- Trained new cashiers on register systems and customer service protocols.
- Resolved any questions or complaints a customer may inquire about.
- In charge of the whole store including register systems, all employees and their designated departments, and final deposits of the shift.
- Fast paced work environment
Education
No Degree - Early Childhood Education
Nicholls State University
Thibodaux, LAHigh School Diploma -
Lutcher High School
Lutcher, La05.2023
Skills
- Works Well Under Pressure
- Critical thinking
- Teamwork and collaboration
- Information gathering and relay
- Computer skills
Timeline
911 Dispatcher
St James Parish Sheriff's Office
11.2024 - 04.2026
Cashier Manager
Matherne's Supermarket
03.2022 - 11.2024
No Degree - Early Childhood Education
Nicholls State University
High School Diploma -
Lutcher High School