Carolyn Sprague
Baton Rouge
Summary
Dynamic and detail-oriented professional with experience as a Pharmacy Technician, excelling in drug safety and insurance billing. Proven problem-solver skilled in team collaboration, enhancing workflow efficiency while ensuring patient confidentiality. Committed to delivering exceptional service and fostering positive relationships in fast-paced environments. I will be able to contribute my skills, knowledge, and experience to a company that will give me an opportunity to further my career.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
PaPa's Farmacia
04.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Physical Therapist Assistant
Downtown Physical Therapy
08.2021 - 04.2022
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
Daycare Teacher
Corban Early Childhood Center
01.2020 - 12.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Daycare Teacher
A Lil Ones Learning Center
07.2019 - 02.2020
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
Daycare Assistant Teacher
Gateway Preschool And Technology Center
10.2018 - 07.2019
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Pharmacy Technician
PassAssured
Online12-2023
High School Diploma -
Grade Results Academy
Online05-2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Insurance billing
- Drug safety
- Multitasking Skills
Timeline
Pharmacy Technician
PaPa's Farmacia
04.2022 - Current
Physical Therapist Assistant
Downtown Physical Therapy
08.2021 - 04.2022
Daycare Teacher
Corban Early Childhood Center
01.2020 - 12.2020
Daycare Teacher
A Lil Ones Learning Center
07.2019 - 02.2020
Daycare Assistant Teacher
Gateway Preschool And Technology Center
10.2018 - 07.2019
Pharmacy Technician
PassAssured
High School Diploma -
Grade Results Academy
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