Casey Oneal
New Orleans,LA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Touro Infirmary Hospital
06.2022 - 01.2025
- Experience working on telemetry medsurg, stroke stepdown, senior care, and rehab units.
- Follows under direct supervision of RN to provide bedside care, treatments and clinical documentation for patient per hospital policy.
- Demonstrates skills and abilities within scope of LPN practice and in accordance with competencies and procedures.
- Collaborates with healthcare professionals to provide patient-centered care.
- Facilitates smooth discharge processes for patients by preparing necessary paperwork and coordinating follow-up appointments with primary healthcare providers if needed.
- Encourages a positive, healing atmosphere for patients by providing compassionate care and showing genuine concern for their well-being throughout the treatment journey.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
Dialysis Patient Care Technician
DaVita Dialysis Clinic
12.2018 - 08.2022
- Assembled and prepared dialysis extracorporeal circuits according to protocol and dialysis prescription
- Cleaned fistula, catheter or grafts using antiseptic solutions
- Modified patient treatment plans as indicated by patients' responses and conditions
- Observed and recorded important signs/symptoms during dialysis procedure to relay important changes and information to physician or staff nurse
- Completed lab blood draws for patients
- Referred patients to appropriate health care services or resources
- Set up patient appointment times
- Obtained and documented pre/post-dialysis vital signs, weight and temperature
- Collected specimens from patients to obtain prescribed laboratory testing
Front Desk Customer Service Representative
Marriott
04.2014 - 03.2018
- Provided a high level of customer service to all clients
- Handled multi-line phone system and promptly transferred calls
- Welcomed on-site visitors and directed to appropriate personnel
- Set up reservations for each guest
- Answered customer questions about transportation, restaurants and entertainment
- Reconciled daily cash drawers and prepared end-of-day reports
- Arranged tours, taxis, and restaurant reservations for customers
- Resolved guest issues with creative solutions, escalating major concerns to management
Sales/Cashier
Foot Locker
02.2014 - 03.2016
- Provided high efficient customer service
- Greeted customers warmly and offered assistance
- Introduced promotions and sale opportunities, enticing customers
- Helped customers find and select products
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to process sales transactions and handle payments
- Handled customer complaints and inquiries in a courteous and efficient manner
- Met merchandising standards by keeping store stocked and products faced
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Used product knowledge for handling objections
Education
Diploma -
Edna Karr High School
New Orleans, LA01.2014
Skills
- Data Entry
- Front Office
- Scheduling
- Task Prioritization
- Electrocardiogram (EKG/ECG)
- Basic Nursing Care
- Nursing Assistance
- ADLs Assistance
- Administrative Duties
- Customer Service
- Receptionist
- Billing
- Vital Signs
- Dialysis Experience
- Medication Administration
- Monitoring Vitals
- Quality of Care Standards
- HIPAA compliance
- Medication administration
- Direct patient care
- Patient assessments
- Immunization administration
- Patient management
- Patient education
- Clinical judgment
Certification
- Licensed Practical Nurse
- Dialysis Technician
- EKG Technician
- CPR BLS
Timeline
Licensed Practical Nurse
Touro Infirmary Hospital
06.2022 - 01.2025
Dialysis Patient Care Technician
DaVita Dialysis Clinic
12.2018 - 08.2022
Front Desk Customer Service Representative
Marriott
04.2014 - 03.2018
Sales/Cashier
Foot Locker
02.2014 - 03.2016
Diploma -
Edna Karr High School
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