Casondra Fisher
Lafayette
Summary
Dynamic Team Lead with a proven track record, excelling in conflict resolution and strategic planning. Enhanced team efficiency and customer satisfaction through effective coaching and task delegation. Committed to fostering a collaborative environment while ensuring workplace safety and operational excellence.
Overview
3
3
years of professional experience
Work History
Team Leader
Chick-fil-A
11.2023 - Current
- Assisted team in meeting project deadlines and objectives.
- Supported coordination of team activities and schedules for efficient workflow.
- Learned and applied safety protocols to maintain a secure work environment.
- Collaborated with team members to enhance communication and teamwork.
- Provided feedback on processes to improve team efficiency and productivity.
- Participated in training sessions to develop skills and knowledge base.
- Organized resources effectively to streamline daily operations.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Team Lead
Walmart
07.2022 - Current
- Led team to achieve operational goals through effective delegation and support.
- Trained new employees on procedures, safety protocols, and customer service standards.
- Monitored inventory levels, ensuring timely restocking and minimizing shortages.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
Rayne High School
Rayne, LASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Schedule management
- Task delegation
- Strategic planning
- Employee engagement
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Overseeing daily activities
- Leadership
- Multitasking
- Active listening
- Organizational skills
- Cash handling
- Shift scheduling
- Safety
- Workplace safety
- Operations management
Timeline
Team Leader
Chick-fil-A
11.2023 - Current
Team Lead
Walmart
07.2022 - Current
Rayne High School
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