Cassidy Horne
New Orleans
Summary
Dynamic and dedicated professional with experience at Chick-fil-A, excelling in customer service and conflict resolution. Proven ability to foster a welcoming environment and train staff effectively. Skilled in health and safety practices, ensuring a clean and safe space for guests and children alike. Committed to enhancing social development through engaging activities.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chick-fil-A
01.2024 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
Daycare Assistant
Family Business
06.2023 - 07.2023
- Promoted learning and social development through structured and unstructured playtime.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Patrick F. Taylor Science & Technology Academy
Westwego05-2024
Skills
- Conflict resolution
- Health and safety
- Multitasking and organization
- Clear communication
- Customer service
Timeline
Front of House Employee
Chick-fil-A
01.2024 - Current
Daycare Assistant
Family Business
06.2023 - 07.2023
High School Diploma -
Patrick F. Taylor Science & Technology Academy
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