Cassie Gauthreaux
Morse
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Store Manager
Morse Grocery
Morse
03.2022 - 10.2024
- Managed daily banking activities such as deposits and withdrawals.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Making sure all orders are filled
Office Assistant
Open Air MRI
Crowley
02.2006 - 08.2013
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Copied, sorted and filed records of office activities and business transactions.
- Managed daily office operations and maintained a clean and efficient workspace.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed patient scheduling, verifying insurance coverage and collecting payments.
- Performed administrative tasks such as scheduling appointments, maintaining patient files, and verifying insurance coverage.
- Greeted incoming patients with friendly demeanor while verifying insurance coverage details.
- Managed the front desk operations by answering phones, scheduling appointments and verifying insurance information.
Service Dispatcher
Giles Nissan
Lafayette
03.2003 - 12.2005
- Received or prepared work orders.
- Created schedules for technicians to ensure efficient use of time.
- Developed relationships with customers to ensure satisfaction with services provided.
- Received incoming calls from customers, assessed their needs and dispatched service technicians accordingly.
- Monitored technician's progress and updated job status in system.
- Contacted technicians in afternoon to find out status for following morning and prepared start sheet.
- Provided technical support to customers over the phone as needed.
- Relayed work orders, messages or information using telephones or two-way radios.
Education
GED -
Midland High School
Midland La01-2001
Skills
- Customer service
- Inventory management
- Cash handling
- Visual merchandising
- Team leadership
- Team leadership and coaching
- Friendly and positive
- Team building and leadership
Timeline
Store Manager
Morse Grocery
03.2022 - 10.2024
Office Assistant
Open Air MRI
02.2006 - 08.2013
Service Dispatcher
Giles Nissan
03.2003 - 12.2005
GED -
Midland High School