Cassie Lawson

• Restocked utensils and condiments on the cafeteria line as needed.
• Trained new staff members on proper food handling techniques and safety protocols.
• Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
• Provided customer service to students, faculty, staff, and visitors in an efficient manner.
• Ensured that all food products were stored at appropriate temperatures.
• Assisted in preparation of special events held in the school cafeteria.
• Followed all safety and health regulations when handling food products.

•Greeted patients and visitors

•During COVID, made sure everyone had a mask at all times

• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
• Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
• Ensured compliance with all applicable laws, regulations and standards governing home health care services.
• Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
• Provided emotional support to clients during difficult times.
• Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

• Enforced safety standards throughout the store including proper use of equipment.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
• Resolved conflicts between employees or customers in a professional manner.
• Assisted in resolving escalated customer service issues in a timely manner.
• Provided coaching and guidance to team members when necessary to improve performance.