Catherine Hodges
Crowley
Summary
With management experience and exceptional people skills, seeking a career in a professional setting that will enable me to make a positive influence on others. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services.
Overview
16
16
years of professional experience
Work History
Surgical Coordinator
Joseph & Swan Eye Center
10.2019 - Current
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Verify insurance
- Quote patient balance prior to surgery
Administrative Assistant
Lafayette Internal Medicine Clinic
07.2018 - 10.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Verify insurance, collect payments
- Check in/out patients
- Call reminders for scheduled appointments
Receptionist/Records Clerk
Dr. Susan E. Uhrich & Associates
04.2016 - 07.2018
- Answers multi line phone, Schedule new patients and follow up appts, Process medical record request, Collect payments, Check in/out patients, Call reminders for scheduled appts, Provide onsite training for new hires, Collect urine specimens for lab screens
Server
Cajun Claws Seafood Boilers
05.2015 - 05.2018
- Customer service – seating/taking order, Dealt with questions and concerns from customers, Provide onsite training for new hires
Manager/Server
Deano’s Pizza
05.2008 - 06.2015
- Interviewed and hired new employees, Provided onsite training for new hires, Dealt with the questions and concerns from customers, Answered multi-line phone, Customer service-seating/taking orders, Supervised employees during shifts
Education
Associate of Arts - General Studies
Louisiana State Univeristy at Eunice
Eunice, LAHigh School Diploma -
Notre Dame High School of Acadia Parish
Crowley, LASkills
- Result-oriented
- Client focused
- Quick learner
- Computer proficient
- File/record maintenance
- Training of employees
- Customer Service
- Multi-Tasking
- Insurance Verification
- Strong Communication Skills
- Professionalism and Confidentiality
- Patient coordination
- Data Entry Efficiency
- Medical Office Experience
References
Upon request
Timeline
Surgical Coordinator
Joseph & Swan Eye Center
10.2019 - Current
Administrative Assistant
Lafayette Internal Medicine Clinic
07.2018 - 10.2019
Receptionist/Records Clerk
Dr. Susan E. Uhrich & Associates
04.2016 - 07.2018
Server
Cajun Claws Seafood Boilers
05.2015 - 05.2018
Manager/Server
Deano’s Pizza
05.2008 - 06.2015
Associate of Arts - General Studies
Louisiana State Univeristy at Eunice
High School Diploma -
Notre Dame High School of Acadia Parish
Similar Profiles
NAVEEN ANAVEEN A
Intern at JOSEPH EYE HOSPITALIntern at JOSEPH EYE HOSPITAL
Laura FerraraLaura Ferrara
Regulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery CenterRegulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center
Patrick RedigPatrick Redig
Optician at Medical Eye Glass Center/VsionFirst Eye CenterOptician at Medical Eye Glass Center/VsionFirst Eye Center