Chad Bourgeois
Marrero
Summary
Service Technician with extensive experience at PepsiCo, specializing in mechanical system troubleshooting. Enhanced equipment performance and reduced downtime through effective preventive maintenance strategies. Strong communicator with a proven track record in technical support and client relationship management, driving operational efficiency and customer satisfaction. Adaptable to new technologies with a focus on problem-solving and proactive maintenance to improve equipment longevity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Technician
PepsiCo
New Orleans
01.2023 - 11.2025
- Conducted routine inspections and troubleshooting of beverage dispensing systems to ensure optimal performance.
- Executed preventive maintenance schedules to minimize equipment downtime and extend lifespan.
- Assisted in the installation and setup of new equipment, ensuring compliance with safety standards.
- Provided technical support and guidance to customers on equipment usage and maintenance procedures.
- Utilized diagnostic tools to identify issues with equipment and implemented effective solutions.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Managed inventory of parts and supplies to ensure availability for repairs and maintenance.
- Performed detailed inspections and repairs on a variety of mechanical and electrical equipment.
- Maintained accurate records of service calls, repairs, and parts used.
Fire Alarm Inspector
Fire and Safety Commodities
New Orleans
05.2022 - 12.2022
- Conducted thorough inspections of fire alarm systems to identify potential issues and ensure compliance.
- Executed routine maintenance on fire alarm systems to extend operational lifespan and reliability.
- Documented inspection findings and maintenance activities in detailed reports for record-keeping and compliance.
- Coordinated with clients to schedule inspections and address any concerns regarding fire alarm systems.
- Maintained accurate inventory of fire alarm equipment and components for timely replacements and repairs.
- Identified and recommended upgrades to outdated fire alarm systems for improved performance.
- Responded to service requests and emergencies, providing rapid assessment and resolution of fire alarm issues.
- Communicated with clients to explain inspection results and necessary corrective actions.
- Performed regular inspections to ensure alarm systems and equipment worked according to specifications.
- Installed, tested and maintained fire alarm systems according to NFPA standards.
Beverage Chemical Technician
Performance Food
New Orleans
03.2019 - 05.2022
- Maintained beverage and chemical dispensing equipment such as Bunn coffee juice and tea equipment, Dema dispensing equipment and, ADS dishwashers.
- Performed service, calibration and, repair on various equipment as necessary.
- Executed preventive maintenance schedules to minimize equipment downtime and extend lifespan.
- Assisted in the installation and setup of new equipment, ensuring compliance with safety standards.
- Responded promptly to service requests, ensuring timely resolution of customer issues.
- Managed inventory of parts and supplies to ensure availability for repairs and maintenance.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
Water and Wastewater Treatment Plant and System Op
New Orleans Sewerage and Water Board
New Orleans
10.2016 - 03.2019
- Performed routine inspections of water and wastewater treatment systems to ensure compliance with regulatory standards.
- Conducted water quality testing using standard methods and interpreted results to make necessary operational adjustments.
- Documented operational data and maintenance activities in reports to support compliance and operational improvements.
- Responded to emergency situations, implementing contingency plans to maintain continuous water supply and treatment.
- Executed routine testing and monitored the quality of water.
- Made adjustments using purification equipment to maintain water quality.
- Maintained water purification equipment.
- Monitored and adjusted chemical dosing systems to maintain optimal water quality and treatment efficiency.
Life Guard
Circle West Mobile Home Estates
Nine Mile Point
04.2009 - 09.2016
- Maintained accurate records of pool chemical levels and adjusted as necessary for optimal water quality.
- Test the record, and add appropriate chemicals.
- Supervised pool activities to ensure a safe and enjoyable environment for all patrons.
- Executed regular inspections of pool facilities to maintain cleanliness and safety standards.
- Educated guests on pool rules and safety procedures to promote awareness and compliance.
Installer
Auto-Chlor LLC
New Orleans
01.2013 - 09.2013
- Conducted site assessments to determine optimal placement and installation of equipment.
- Connected chemical supplies to dispensing units, ensuring proper functionality and safety compliance.
- Utilized hand and power tools for the installation and assembly of equipment components.
- Installed and configured dish machines and dispensing systems according to operational requirements.
Logistics Dispatcher
Acme Truck Line
Gretna
10.2011 - 08.2012
- Performed administrative tasks such as filing documents, answering phone calls or responding emails.
- Negotiated rates with carriers for the best possible pricing on services provided.
- Responded quickly to any inquiries or complaints from customers or drivers about shipment status.
- Communicated with terminals and customers to ensure prompt service.
- Worked with customers and terminal employees to resolve any issues.
- Coordinated logistics operations to optimize load assignments and minimize transportation costs.
- Monitored and managed real-time shipment tracking to ensure timely deliveries and customer satisfaction.
- Facilitated communication between drivers and dispatch to resolve issues and enhance route efficiency.
Assistant Manager
Sonic Drive-in
Harvey
10.2010 - 03.2011
- Conducted regular quality checks on food preparation and service to maintain high standards.
- Ensured cleanliness and organization of the dining area and kitchen to meet health regulations.
- Monitored equipment functionality and coordinated repairs to minimize operational disruptions.
- Facilitated conflict resolution among team members to foster a positive work environment.
- Assisted in training new crew members on operational procedures and customer service standards.
- Managed inventory levels to ensure adequate supply of food and beverage items during peak hours.
Kitchen Manager
Italian Pie
Harvey
03.2008 - 02.2010
- Maintained inventory levels and organized storage areas for optimal accessibility and freshness.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Managed daily kitchen operations to ensure timely meal preparation and consistent quality.
Freight Coordinator
Coltrane Trucking L.L.C.
Harvey
05.2006 - 02.2007
- Coordinated shipment pick-up and deliveries.
- Communicated with customers and drivers before, during and after shipments.
- Paperwork including; billing, faxing, and customer information.
Education
Water Treatment - water treatment, water distribution, Water production
Delgado Community College
New Orleans, LAVocational School Certificate - Welding
Delgado Community College
New Orleans, LAVocational School Certificate - mixology and casino dealing
Crescent Schools of Gaming and Bartending
LAHigh School Diploma - General High School Curriculum
College Prep
LAGeneral Automotive Mechanics - Comprehensive course in general automotive maintenance and repair
Cullier Career Center
Marrero, LASkills
- Mechanical aptitude
- Professional and courteous
- Hand tool expertise
- Troubleshooting and analysis
- Knowledge of basic electrical systems
- Knowledge of water purification systems
- Equipment maintenance
Certification
- Water Distribution, 05/01/22, DHH
- Water Production, 05/01/22, DHH
- OSHA 10, 12/01/16, OSHA
- SMAW, 09/01/15, AWS
- FCAW, 09/01/15, AWS
- GMAW, 09/01/15, AWS
- NCCER CORE Level 1&2, 12/01/14, NCCER
Desired Salary
ANY
Desired Job Location
- Jefferson Parish
- Orleans Parish
- Plaquemines Parish
- St. Charles Parish
- St. John the Baptist Parish
- St. Tammany Parish
- Tangipahoa Parish
Desired Job Type
Regular
Full Or Part Time
FT
Willing To Travel
Yes
Willing To Telecommute
No
Job Skills
244 skill(s)
Tools And Technology
143 Technology, 444 Tools
Typing Speed
20 wpm
Languages
None Specified
Desired Occupation
Water and Wastewater Treatment Plant and System Operators
Personal Information
Willing To Relocate: No
Timeline
Service Technician
PepsiCo
01.2023 - 11.2025
Fire Alarm Inspector
Fire and Safety Commodities
05.2022 - 12.2022
Beverage Chemical Technician
Performance Food
03.2019 - 05.2022
Water and Wastewater Treatment Plant and System Op
New Orleans Sewerage and Water Board
10.2016 - 03.2019
Installer
Auto-Chlor LLC
01.2013 - 09.2013
Logistics Dispatcher
Acme Truck Line
10.2011 - 08.2012
Assistant Manager
Sonic Drive-in
10.2010 - 03.2011
Life Guard
Circle West Mobile Home Estates
04.2009 - 09.2016
Kitchen Manager
Italian Pie
03.2008 - 02.2010
Freight Coordinator
Coltrane Trucking L.L.C.
05.2006 - 02.2007
Water Treatment - water treatment, water distribution, Water production
Delgado Community College
Vocational School Certificate - Welding
Delgado Community College
Vocational School Certificate - mixology and casino dealing
Crescent Schools of Gaming and Bartending
High School Diploma - General High School Curriculum
College Prep
General Automotive Mechanics - Comprehensive course in general automotive maintenance and repair
Cullier Career Center