Chanel Tanis
Baton Rouge
Summary
Detail-oriented and highly organized administrative professional with experience supporting psychiatric and medical professionals. Proven ability to manage patient records, schedule appointments, and maintain confidentiality while ensuring smooth office operations. Strong communication and multitasking skills with experience in both in-person and remote healthcare administration roles.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Premier Pediatrics
Norman
08.2024 - Current
- Efficiently manage remote administrative tasks, including scheduling patient appointments and coordinating follow-ups
- Serve as the primary point of contact for patient inquiries, ensuring prompt and professional communication
- Maintain accurate and organized electronic medical records, assisting with documentation and insurance processing
- Coordinate correspondence between medical staff, patients, and external providers to enhance workflow efficiency
- Ensure compliance with HIPAA regulations by safeguarding patient confidentiality and sensitive medical information
Personal Assistant
Medical Partners in Recovery
Sunrise
05.2024 - 10.2024
- Provided comprehensive administrative support to a psychiatric nurse practitioner, streamlining daily operations
- Organized and maintained patient records, ensuring accurate documentation and HIPAA compliance
- Assisted in scheduling and coordinating patient appointments, reducing wait times and improving efficiency
- Handled insurance verification, prior authorizations, and billing inquiries, facilitating smoother payment processing
- Communicated with patients and healthcare providers to ensure seamless coordination of care and follow-ups
Receptionist
Sunrise Psychiatric Associates
Sunrise
06.2023 - 06.2024
- Greeted and assisted patients, creating a welcoming and professional environment in a mental health clinic
- Managed appointment scheduling, ensuring an efficient flow of patients while minimizing wait times
- Processed patient payments and insurance verification, accurately handling financial transactions
- Maintained strict confidentiality and compliance with HIPAA regulations when handling patient information
- Assisted in administrative tasks, including answering calls, managing emails, and maintaining organized patient records
Administrative Assistant
Loyalty First Logistics
Baton Rouge
01.2021 - 05.2023
- Provided executive-level administrative support, managing schedules, correspondence, and office organization
- Acted as the first point of contact for clients, ensuring superior customer service and prompt issue resolution
- Assisted in financial operations, including invoicing, tracking expenses, and maintaining company records
- Collaborated with internal teams to streamline office procedures, enhancing efficiency and teamwork
- Demonstrated strong problem-solving skills by anticipating administrative needs and resolving challenges proactively
Education
Bachelor of Science - Biological Sciences
Louisiana State University
Baton Rouge, LA05.2028
High School Diploma -
College Academy at Broward College
Sunrise, FL06.2024
Associates Degree -
Broward College
Davie, FL05.2024
Skills
- Customer Service & Client Relations
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Electronic Medical Records (EMR) Management
- Insurance Verification & Billing Assistance
- HIPAA Compliance & Confidentiality
- Administrative Support & Office Management
- Appointment Scheduling & Coordination
- Multitasking & Organizational Skills
- Strong Verbal & Written Communication
- Remote Work & Virtual Assistance
- Problem-Solving & Critical Thinking
Extracurricular Activities
Learn to Be at Broward College, Vice President, Aims to tutor children in underserved communities. Black Student Union at Broward College, Secretary, Aims to uplift and unify students of color. Medical Volunteer Club, The Medical Volunteer Club strives to provide students the opportunity to volunteer and promote patient care awareness.
Timeline
Personal Assistant
Premier Pediatrics
08.2024 - Current
Personal Assistant
Medical Partners in Recovery
05.2024 - 10.2024
Receptionist
Sunrise Psychiatric Associates
06.2023 - 06.2024
Administrative Assistant
Loyalty First Logistics
01.2021 - 05.2023
Bachelor of Science - Biological Sciences
Louisiana State University
High School Diploma -
College Academy at Broward College
Associates Degree -
Broward College
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