Chanice Washington
West Monroe
Summary
Detail-oriented professional with strong customer service skills, experienced in shipping coordination and patient care. Committed to efficient processes and enhancing team collaboration for improved outcomes.
Overview
5
5
years of professional experience
Work History
Shipping Clerk
Case Farms
Farmerville
11.2025 - Current
- Processed shipping orders accurately and efficiently for timely delivery.
- Coordinated preparation of shipments with team members to ensure timely distribution.
- Verified accuracy of shipping documents to prevent delivery issues.
- Obtained required documentation to process shipments and support movement.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Communicated with carriers regarding any delays in shipments or discrepancies between orders and actual deliveries.
Bartender
Surge Entertainment Center
West Monroe
05.2024 - 11.2025
- Prepared and served a variety of beverages to guests.
- Trained new bartenders on drink recipes and service standards to ensure consistent quality.
- Engaged customers to foster a welcoming atmosphere and enhance their experience.
- Collaborated with kitchen staff to support food service during busy hours.
- Handled cash transactions and processed payments accurately.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
Medical Assistant
Morehouse General Hospital
Bastrop
12.2020 - 05.2025
- Assisted physicians with patient care by taking vital signs and histories, and preparing patients for examinations, ensuring readiness for effective care.
- Assisted physicians in patient examinations and procedures.
- Administered injections, medications, and treatments following physician instructions.
- Informed patients about treatment plans and medication usage, enhancing understanding and adherence.
- Coordinated patient intake and scheduling, optimizing workflow and minimizing wait times.
- Performed routine lab tests and handled specimens accurately.
- Maintained accurate medical records using electronic health systems.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Certification - Medical Assistant
McCann School of Business & Technology
Monroe, LA09-2019
High School Diploma -
Beekman Charter School
Beekman, LA05-2017
Associate of Science - Nursing
Louisiana Delta Community College
Monroe, LASkills
- Customer relationship management
- Customer service
- Attention to detail
- Time management
- Work prioritization
- Problem solving
- Effective communication
- Team leadership
Timeline
Shipping Clerk
Case Farms
11.2025 - Current
Bartender
Surge Entertainment Center
05.2024 - 11.2025
Medical Assistant
Morehouse General Hospital
12.2020 - 05.2025
Certification - Medical Assistant
McCann School of Business & Technology
High School Diploma -
Beekman Charter School
Associate of Science - Nursing
Louisiana Delta Community College