James Hall
Shreveport,LA
Summary
Dependable and customer-focused professional with extensive experience in retail and restaurant environments. Skilled in communication, problem-solving, multitasking, and providing excellent customer service in fast-paced settings. Quick learner with strong computer and organizational skills, seeking to transition into a remote customer service, support, or administrative position where excellent communication and attention to detail can contribute to team success.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Goodwill
Shreveport, LA
02.2025 - 04.2026
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Managed inventory control processes, ensuring accurate tracking of incoming and outgoing shipments.
- Collaborated with team members to optimize workflow and improve overall operational efficiency.
- Conducted regular inspections of equipment, maintaining safety standards and minimizing downtime.
- Assisted in training new staff on best practices for warehouse operations and safety protocols.
Cashier/Cook Shift Leader
Popeyes
Shreveport, LA
05.2024 - 03.2025
- Processed high volume of customer transactions efficiently and accurately.
- Trained new cashiers on point-of-sale systems and customer service best practices.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Prepared and cooked a variety of dishes according to established recipes and presentation standards.
- Collaborated with team members to streamline meal preparation processes, enhancing overall kitchen efficiency.
Dishwasher
Panera Bread
Shreveport, LA
06.2023 - 04.2024
- Operated industrial dishwashing equipment to ensure efficient sanitation of kitchenware.
- Maintained cleanliness and organization of dishwashing area to support kitchen operations.
- Collaborated with kitchen staff to manage timely dish returns during peak service hours.
- Trained new team members on proper cleaning techniques and safety protocols.
Temp Cashier
Family Dollar
Shreveport, LA
07.2022 - 06.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash registers, ensuring proper cash handling practices.
- Assisted in merchandising products to enhance store presentation and sales. a
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Organized merchandise displays to enhance customer experience and promote sales.
- Ensured stock levels were maintained through regular inventory checks and replenishment.
Seasonal Cashier Team Lead
Circle K
Shreveport, LA
09.2021 - 07.2022
- Supervised daily operations, ensuring efficient cash handling and customer service standards.
- Trained and mentored new cashiers on best practices and company policies.
- Managed team schedules to optimize coverage during peak hours, enhancing service efficiency.
- Implemented loss prevention strategies, reducing discrepancies in cash drawer totals.
- Conducted regular audits of cash registers to ensure compliance with financial procedures.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
EVS Floor Technician
The Service Companies
Shreveport, LA
05.2019 - 08.2021
- Operated specialized cleaning equipment to maintain cleanliness and sanitation standards in designated areas.
- Executed daily floor maintenance tasks, ensuring a safe and clean environment for guests and staff.
- Collaborated with team members to optimize workflow efficiency during peak operational hours.
- Trained new employees on cleaning procedures, safety protocols, and equipment usage best practices.
- Inspected and reported maintenance issues to ensure timely resolution of facility concerns.
Porter
Wendys Restaurant
Shreveport, LA
01.2018 - 02.2021
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted kitchen staff with food preparation and inventory management to ensure operational efficiency.
- Operated dishwashing equipment, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to streamline service processes, improving overall workflow.
- Monitored supply levels, promptly reporting shortages to maintain uninterrupted service operations.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Education
High School Diploma -
Booker T Washington
Shreveport, LA05.2002
Skills
- Packaging and labeling
- Self-motivated and disciplined
- Phone etiquette
- Billing management
- Parts ordering
- Call handling
- Customer service
- Computer skills
- Remote office availability
- Problem resolution
- Order processing
- Transaction processing
- Order and refund processing
- Multitasking and organization
Timeline
Warehouse Worker
Goodwill
02.2025 - 04.2026
Cashier/Cook Shift Leader
Popeyes
05.2024 - 03.2025
Dishwasher
Panera Bread
06.2023 - 04.2024
Temp Cashier
Family Dollar
07.2022 - 06.2023
Seasonal Cashier Team Lead
Circle K
09.2021 - 07.2022
EVS Floor Technician
The Service Companies
05.2019 - 08.2021
Porter
Wendys Restaurant
01.2018 - 02.2021
High School Diploma -
Booker T Washington