Chante Keasley
Westwego
Summary
Dynamic Shift Manager with a proven track record at Walmart, enhancing operational efficiency through effective inventory management and staff scheduling. Skilled in customer service and complaint resolution, I fostered a cohesive team environment and upheld safety standards, driving improvements that elevated service quality and customer satisfaction.
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Shift Manager
Walmart
03.2022 - 11.2025
- Monitored performance metrics to identify areas for improvement and enhance operational efficiency.
- Implemented effective inventory management practices to reduce stock discrepancies and improve accuracy.
- Coordinated shift schedules to ensure optimal staffing levels and maintain service standards.
- Conducted safety compliance audits to uphold workplace safety regulations and standards.
- Led team meetings to communicate goals, share feedback, and promote a cohesive work environment.
Lead Sales Associate
Saks Fifth Avenue
04.2019 - 01.2022
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Manager's Assistant
So Good
09.2017 - 01.2019
- Coordinated schedules for team meetings, ensuring all participants could attend and contribute effectively.
- Prepared detailed reports for management reviews, highlighting key metrics and performance indicators.
- Managed project support tasks, facilitating smooth execution of departmental initiatives.
- Streamlined document preparation processes, improving turnaround time for essential paperwork.
- Implemented efficient meeting facilitation techniques, resulting in more productive discussions.
Education
High School Diploma -
Mcdonogh 35 High School
New Orleans, LASkills
- Customer service
- Workplace safety
- Staff scheduling
- Industry expertise
- Complaint resolution
Timeline
Shift Manager
Walmart
03.2022 - 11.2025
Lead Sales Associate
Saks Fifth Avenue
04.2019 - 01.2022
Manager's Assistant
So Good
09.2017 - 01.2019
High School Diploma -
Mcdonogh 35 High School