Chantoria King

• Worked successfully with diverse group of coworkers to accomplish goals.
• Assisted attending and resident physicians with patient care by recording and organizing various patient notes, histories, & vitals.
• Worked with cross-functional teams to
• achieve goals.

•Utilized various software and tools to streamline processes and optimize performance

• Managed customer inquiries by resolving complex issues efficiently.
• Exceeded performance metrics consistently maintaining high first-call resolution.
• Implemented personalized approach, leading to notable increase in customer retention.

• Guided homeowners through securing funds for necessary home repairs.
• Obtained reimbursements for homeowners 'out of pocket' expenses on home repairs.
• Exceeded customer satisfaction by finding creative solutions to their conundrum.

• Processed support for customer banking and managed transaction processes.
• Promoted additional services to enhance customer experience.
• Corrected accounting anomalies and bank inaccuracies.

• Optimized workflows to cut down on waste.
• Surpassed daily output goals consistently enhancing collective productivity efforts.
• Proposed and implemented process improvements leading to measurable efficiency gains.