Charles Bigge

• Assisted clients in understanding insurance products and benefits, enhancing customer knowledge.
• Developed and maintained client relationships through effective communication and follow-up.

• Assisted clients in understanding insurance products and benefits, enhancing customer knowledge.
• Developed and maintained client relationships through effective communication and follow-up.

Sold Life Insurance policies over the phone per lead base customers.

• Conducted precise wheel alignments using advanced alignment tools and diagnostic equipment.
• Diagnosed suspension and steering issues, providing effective solutions for vehicle handling improvements.
• Collaborated with technicians to ensure accurate adjustments, enhancing overall vehicle performance and safety.
• Maintained alignment equipment through regular calibration and preventive maintenance protocols.

• Diagnosed complex automotive issues using advanced diagnostic tools and techniques.
• Implemented process improvements that enhanced service efficiency and customer satisfaction.
• Assist in improvements and maintenance to shop facilities and equipment.

• Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
• Trained and mentored junior technicians, enhancing team skill levels and performance.
• Implemented process improvements that increased service quality and reduced turnaround times.
• Analyzed customer feedback to identify areas for service enhancement and improved client satisfaction.

• Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
• Performed routine maintenance tasks, enhancing vehicle reliability and customer satisfaction.
• Utilized diagnostic tools to identify issues, streamlining repair processes for efficiency.

• Conducted inspections and evaluations of weapons systems to ensure operational readiness and compliance with safety standards.
• Trained junior personnel on weapon handling procedures, fostering a culture of safety and proficiency.
• Managed inventory control systems for armaments, maintaining accurate records while minimizing discrepancies and losses.